Transparency Talk

Category: "Sharing" (50 posts)

The Real World is Messy. How Do You Know Your Foundation Is Making an Impact?
June 7, 2017

Aaron Lester is an experienced writer and editor in the nonprofit space. In his role as content marketing manager at Fluxx, Aaron’s goal is to collect and share meaningful stories from the world of philanthropy. This post is part of the Glasspockets’ #OpenForGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

AaronLesterIn a perfect world, foundations could learn from every mistake, build on every new piece of knowledge, and know with certainty what impact every effort has made.

Of course, we’re not in that world. We’re in the real, fast-paced world of nonprofits where messy human needs and unpredictable natural and political forces necessitate a more flexible course. In that world, it’s more challenging to measure the effects of our grantmaking efforts and learn from them. It turns out knowledge sharing is a tough nut to crack.

And without meaningful knowledge sharing, we’re left struggling to understand the philanthropic sector’s true impact — positive or negative — within a single organization or across many. The solution is a more transparent sector that is willing to share data — quantitative as well as qualitative — that tells stories of wins and losses, successes and failures—in other words, a sector that is #OpenForGood. But, of course, this is much easier said than done.

My role at Fluxx creates many opportunities for me to talk with others in the field and share stories the philanthropic sector can learn from. I recently had the chance to speak with grantmakers on this very issue.

Measuring Whose Success?

Even within a foundation, it can be difficult to truly understand the impact of a grant or other social investment.

“Lose the mindset defined by a fear of failure; instead, embrace one that drives you to search for opportunity.”

As Adriana Jiménez, director of grants management at the ASPCA and former grants manager at the Surdna Foundation, explains, it’s difficult for foundations to prove conclusively that it’s their slice of the grantmaking that has made a meaningful difference in the community. “When you collect grant-by-grant data, it doesn’t always roll up to your foundation’s goals or even your grant’s goals.”

The issue is that there’s no standardized way to measure grantmaking data, and it’s an inherently difficult task because there are different levels of assessment (grant, cluster, program, foundation, etc.), there is similar work being done in different contexts, and a lot of data is only available in narrative form.

One way to combat these challenges is to make sure your foundation is transparent and in agreement around shared goals with grantees from the start of the relationship. Being too prescriptive or attempting to standardize the way your grantees work will never create the results you’re after. Part of this early alignment includes developing clear, measurable goals together and addressing how the knowledge you’re gaining can and should translate into improvements in performance.

A grantee should never have to alter their goals or objectives just to receive funding. That sends the wrong message, and it provides the wrong incentive for grantees to participate in knowledge-sharing activities. But when you work as partners from the start and provide space for grantees to collaborate on strategy, a stronger partnership will form, and the stories your data tells will begin to be much more meaningful.

The Many Languages of Human Kindness

If sharing knowledge is difficult within one organization, it’s even more challenging across organizations.

FluxxJiménez points out that a major challenge is the complexity of foundations, as they rely on different taxonomies and technologies and discuss similar issues using different language. Every foundation’s uniqueness is, in its day-to-day work, its strength, but in terms of big-picture learning across organizations, it’s a hurdle.

Producing cohesive, comprehensive data out of diverse, fragmented information across multiple organizations is a huge challenge. Mining the information and tracking it in an ongoing way is another obstacle made more difficult because the results are often more anecdotal than they are purely quantitative. And when this information is spread out over so many regions and focus areas, the types of interventions vary so widely that meaningful knowledge sharing becomes untenable.

Gwyneth Tripp, grants manager at Blue Shield of California Foundation, also cites a capacity issue. Most foundations don’t have designated roles for gathering, tracking, organizing, and exchanging shareable data, so they resort to asking staff who already have their own sizable to-do lists. Tripp says:

“They have an interest and a desire [in knowledge sharing], but also a real challenge of balancing the everyday needs, the strategic goals, the relationships with grantees, and then adding that layer of ‘let’s learn and think about it all’ is really tough to get in.

“Also, becoming more transparent about the way you work, including sharing successes as well as failures, can open your foundation up to scrutiny. This can be uncomfortable. But it’s important to delineate between ‘failure’ and ‘opportunity to learn and improve.’”

Sparking Change

But foundations know (possibly better than anyone else) that obstacles don’t make accomplishing a goal impossible.

And this goal’s rewards are great: When foundations can achieve effective knowledge sharing, they’ll have better insights into what other funding is available for the grantees within the issues they are tackling, who is being supported, which experiments are worth replicating, and where there are both gaps and opportunities. And with those insights, foundations gain the ability to iterate and improve upon their operations, even leading to stronger, more strategic collaborations and partnerships.

Creating and promoting this kind of accessible, useful knowledge sharing starts with a few steps:

  1. Begin from within. Tracking the impact of your grantmaking efforts and sharing those findings with the rest of the sector requires organizations to look internally first. Start by building a knowledge management implementation plan that involves every stakeholder, from internal teams to grantee partners to board executives.
  1. Determine and prioritize technology needs. Improvements in technology — specifically cloud-based technology — are part of what’s driving the demand for data on philanthropic impact in the first place. Your grants management system needs to provide integrated efficiency and accessibility if you want to motivate staff participation and generate usable insights from the data you’re collecting. Is your software streamlining your efforts, or is it only complicating them?
  1. Change your mindset. Knowledge sharing can be intimidating, but it doesn’t have to be. Lose the mindset defined by a fear of failure; instead, embrace one that drives you to search for opportunity. Promote a stronger culture of knowledge sharing across the sector by sharing your organizational practices and lessons learned. Uncover opportunities to collect data and share information across organizations.

There’s no denying that knowledge sharing benefits foundations everywhere, along with the programs they fund. Don’t let the challenges hold you back from aiming for educational, shareable data — you have too much to gain not to pursue that goal.  What will you #OpenForGood?

--Aaron Lester 

Eye On: Airbnb Co-Founders Joe Gebbia, Nathan Blecharczyk, and Brian Chesky
April 26, 2017

(Melissa Moy is special projects associate for Glasspockets.)

Two friends were struggling to pay their rent when they realized they could earn much-needed funds from travelers.  In 2007, they charged their first three customers $80 a night to sleep on an air mattress in their San Francisco apartment when local hotels sold out during a conference.

And the rest is history.

Joe Gebbia and Brian Chesky, friends and former Rhode Island School of Design classmates, expanded their enterprising idea.  With Gebbia’s former roommate, Nathan Blecharczyk, the trio founded Airbnb in 2008 and revolutionized the art of renting home space.  As Gebbia explained in a TED talk, Airbnb designs for trust to create a “culture of sharing… that brings us community and connection instead of isolation and separation.”

Within 10 years, the trio has groomed Airbnb into a $30 billion tech giant, a disruptive and controversial force that has transformed the travel and tech industry and popularized the idea of the “sharing economy.”  As Airbnb has grown, so have controversies and debates over its impact in already tight rental markets.  Criticism that the company has contributed to community displacement and a reduction in available long-term rentals have led to ongoing legal battles. Yet, despite the regulatory struggles, even hotels are rallying to find ways to imitate the trendsetting Airbnb.

 

Entrepreneur - Airbnb Trio
The Airbnb co-founders are among the youngest to join Warren Buffett and Bill and Melinda Gates in the Giving Pledge. It also marked the first time all of a company’s co-founders committed at the same time. Credit: Entrepreneur


Now the entrepreneurial trio – who are each worth an estimated $3.3 billion and among the youngest on the 2016 Forbes 400 billionaires list – have started making visible strides in the original sharing economy by engaging in philanthropy. 

The Airbnb co-founders are among the youngest to join Warren Buffett and Bill and Melinda Gates in the Giving Pledge, whereby wealthy individuals pledge to give away the majority of their wealth within their lifetime.  When they joined the Giving Pledge last year, it also marked the first time all of a company’s co-founders committed at the same time.

In a Fortune interview, the entrepreneurs credit Warren Buffett and Bill Gates with their decision to join the Giving Pledge.  Gebbia touted Buffett as a “Jedi master of philanthropy.”  And Chesky said Buffett’s argument resonated with him – wealth beyond a certain point has zero utility, and such wealth could have a greater social impact.

Still relatively new to philanthropy, the trio acknowledge they are taking their time to give away their wealth.  However, openness is at the heart of the sharing economy, and the Airbnb co-founders understand a public expectation of openness in philanthropy exists.

“I’ve always believed that you should [be public about giving], such that you can be very public about your values and what you stand for,” Chesky said in a Fortune interview.

Corporate Philanthropy

As the Airbnb co-founders design their philanthropic strategy, the company is experimenting with different ways to use its platform for good. 

The San Francisco-based company has created a disaster response platform that brings together hosts and community groups to provide free temporary housing for individuals and families displaced by disasters, as well as relief workers.  When a disaster occurs, Airbnb contacts local hosts who may volunteer to provide free housing; if no hosts are available, Airbnb will subsidize the housing cost.

“I’ve always believed that you should [be public about giving], such that you can be very public about your values and what you stand for.”

Airbnb connects hosts to help support local and national disaster relief efforts, and arranges disaster preparedness training.  Airbnb also contributes travel vouchers to support advance teams and large groups of relief workers for major national and international disasters.

More recently, the company has pledged to use its disaster response platform to aid refugees affected by President Donald Trump’s executive order. Over the next five years, Airbnb has committed to provide short-term housing for 100,000 refugees and those barred from entering the United States.  Airbnb also pledged $4 million to the International Rescue Committee over the next four years to support the most critical needs of displaced people worldwide.

Airbnb also recently announced a scheduled launch of a humanitarian division next month focusing on global issues such as displaced populations, rural flight and bias against strangers.

Given that building community is one Airbnb’s central philosophies, the company’s platform supports a number of opportunities for Airbnb hosts to make a positive social impact via global volunteerism and “Open Homes,” which provides housing at free or reduced costs for medical treatments, college visits, or family gatherings.

Through a “social impact experiences” program, Airbnb guests enjoy culture and learn about local causes in the cities they are visiting.  Local community leaders and volunteers are invited to create an opportunity that brings people closer to their work.  Nonprofit leaders and Airbnb hosts lead the experience, and the nonprofits receive 100% of the social impact experience fees. 

Airbnb hopes this will connect guests to issues they care about or introduce them to new causes.  The social impact experiences run the gamut, from visiting a local artist or animal shelter to attending a dinner and theater event, or spending a day with an urban gardener to create green space in Los Angeles. 

Airbnb has committed to fighting homelessness in New York City, where the company recently settled a lawsuit involving legislation that would fine Airbnb hosts up to $7,500 for renting out certain types of apartments and homes for less than 30 days.  Last year, the company donated $100,000 to WIN (formerly Women In Need), a group that helps homeless women and their children.  Additionally, Airbnb pledged to recruit volunteer hosts and guests to assist WIN clients with professional skills training, such as resume building and interviewing for jobs, and increasing children’s literacy.

Personal Giving 

The trio’s individual giving appears to be driven by a spirit of entrepreneurship; they want to give others the opportunity to achieve their dreams and support “future creatives and entrepreneurs.” 

Joe Gebbia

Joe GebbiaIn Joe Gebbia’s Giving Pledge letter, he described his hope to help other entrepreneurs: “I want to enable as many people as possible, especially in underprivileged communities, to experience this magic firsthand… and achieve their dreams.”

The 35-year-old Georgia native added, “I want to devote my resources to bring the moment of instantiation, when someone who has an idea sees it become real, to as many people as I can.  It can unlock the understanding that they can make things happen, that they can shape the world around them.”

Gebbia serves on the Board of Trustees at his alma mater, the Rhode Island School of Design (RISD).  In 2014, he pledged $300,000 to RISD for a $50,000 term scholarship and an endowed fund for talented students in need of financial aid.

Nathan and Elizabeth Blecharczyk

Nathan and Elizabeth BlecharczykIn Nathan and Elizabeth Blecharczyk’s Giving Pledge letter, the couple said they are in a “unique position to have significant positive impact” by giving away their wealth.  “We feel a responsibility to share our good fortune, and we pledge to dedicate the majority of our wealth over time to philanthropy,” the Blecharczyks said.

Nathan Blecharczyk, 33, who developed Airbnb’s website, demonstrated his entrepreneurial spirit early on.  When he was 12 years old, Blecharczyk learned how to code and wrote customized programs for clients; he developed popular programs for e-mail marketing.  By age 14, he founded an Internet software business and funded his Harvard University tuition with the sale of his business. 

The San Francisco residents cited their upbringing – his parents taught him to be inquisitive, confident and motivated, and her parents and teachers taught her to be self-aware and use her strengths to help others – as the reason to direct their philanthropy toward the “potential of children” and “transformative ideas.”

“Airbnb went from an off-the-wall idea to a transformative company as a result of assembling the right team – cofounders, mentors, investors, and later employees – and now we want to help others pursue unconventional ideas that can make the world a better place,” the Blecharczyks said in their letter.

The couple said their interests are in the areas of education, scientific research, medicine, space exploration, environment and effective governance.  “Our philanthropic approach will be reflected through the lens of our own passions and experiences but rooted in analysis to ensure we are choosing wisely,” the couple said.

Brian Chesky

Brian CheskyBrian Chesky, 35, wants his philanthropy to spur youth entrepreneurship.  “We all live with unknown potential.  The younger you are, the more unknown it is,” Chesky said in his Giving Pledge letter.  “But the clock ticks by each day of your life.  And each day someone young isn’t exposed to what is possible, their potential slowly dims.”

The New York native credited a high school teacher and RISD professors for helping him to dream and see that he could “design the kind of world I want to live in.”

“You can have a lot of impact on someone just by showing them what is possible,” Chesky said.  “With this pledge, I want to help more kids realize the kind of journey I have had.  I want to show them that their dreams are not bounded by what they can see in front of them.  Their limits are not so limited.  Walt Disney once said, ‘If you can dream it, you can do it.’  I would like to help them dream.”

To learn more, visit Foundation Center's Eye on the Giving Pledge feature and check out individual profiles for Joe Gebbia, Nathan and Elizabeth Blecharczyk, and Brian Chesky.

-- Melissa Moy

How Engaging Conversations Build Better Strategic Plans
April 11, 2017

(Michelle Hunter is Director of Strategy and Alignment for The Chicago Community Trust. A version of this blog first appeared in The Chicago Community Trust’s blog.)

MichelleMartinHunterBW-150x150“How did The Chicago Community Trust create its strategic plan?”

This is a question we hear frequently from our colleagues in the nonprofit and philanthropic sectors who are working on their own strategic plans, and it’s easy to see why.

Strategic planning can be a complex business: cumbersome, messy and time-consuming. In fact, the very words “strategic planning” are often enough to draw sighs of despair from the most dedicated staff and board members.

Despite the challenges, though, it is critical for organizations to have clarity of vision for what they want to accomplish and how they’ll know if they’ve succeeded. And when creating a strategic plan, process is almost always as important as the final product.

For the Trust, our highest priority as we developed our new plan was to ensure that we were listening to the voices of our diverse body of stakeholders as much as possible.  We viewed opening up the Trust’s work as an opportunity to cultivate transparency, participation, learning and dialogue. 

“Opening up our work has helped build trust and collaboration with our stakeholders, and served to improve our processes.”

As a community foundation, the Trust exists to improve the quality of life for all who call the Chicago region home. If we were to create a plan that had a strong chance of succeeding, we needed to find a way for our process to include the input of many, not just a few.

Fortunately, we didn’t have to wait long for an opportunity to present itself: the year that we launched our strategic planning process was also the year of the first On the Table. 

On the Table is an annual Trust initiative. On one day a year, we invite residents of our region to come together with friends, colleagues and acquaintances to share a meal and to talk about what matters most to them and their communities.

How it works is simple: individuals and organizations sign up to host conversations on any topic of their choosing. The Trust provides a host toolkit  and a follow-up survey to learn what participants discussed.

The inaugural On the Table on May 12, 2014 drew about 11,500 participants from throughout metropolitan Chicago. We knew that the conversations would have a significant impact, not only on our region and the people who participated, but also on the direction of the Trust’s strategic plan. We eagerly awaited the results of the survey to learn what community members saw as the most pressing issues facing Chicago.

When the survey responses had been fully compiled and analyzed by the University of Illinois at Chicago’s Institute for Policy and Civic Engagement,  we saw that the most frequently discussed topics at that year’s On the Table were:

  1. Education & youth development
  2. Community engagement
  3. Equity and social inclusion

It was uplifting to see that these and other topics that had been top of mind for us up to that point in our strategic planning process were also high priorities for community members.

Trust_logo_horizontal_CMYKIn addition, On the Table gave us the essential feedback from nonprofits we serve that the Trust’s grant application process was overly complicated, burdensome and derailing nonprofits from their missions. This input directly contributed to the launch of the Trust’s general operating grants program also known as GO Grants. The GO Grants program features a streamlined application process so that nonprofits can spend less time on the administrative work of seeking grants and more time on the vital services they provide to our region.

The experience of On the Table gave us the assurance that we needed to continue on our path of creating a strategic agenda for the Trust through 2020. And as many On the Table participants told us, the initiative provided a critical opportunity to tell their community foundation what was important to them. Opening up our work has helped build trust and collaboration with our stakeholders, and served to improve our processes.

No matter how you choose to engage your stakeholders in strategic planning, the important thing is that you engage them. It’s much easier to build full understanding and buy-in for a strategic plan among stakeholders by including them in the process as early as possible. And the plan itself will be much richer and stronger because of their contributions.

On May 16, the Trust will host its fourth On the Table and once again invite thousands of Chicagoans to engage with one another around mealtime conversations.

On the Table is a terrific opportunity to build deeper connections with your supporters and clients and to make progress together on shared priorities. If your organization is going through any kind of strategy development, you might consider using On the Table as a tool for connecting with your stakeholders. Visit www.onthetable.com to learn how.

--Michelle Hunter

Open Yourself Up to New Solutions
April 5, 2017

SAVE THE DATE: April 13, 1:30-3:00 p.m. EST.  Like this blog series?  Attend our Inside Innovation Funding event in person in San Francisco, or virtually via livestream in San Francisco.

(Christie George is the director of New Media Ventures, a mission-driven venture firm and donor collaborative supporting progressive startups.  New Media Ventures supports companies and organizations that – through the use of new media and technology – build advocacy movements, tell new stories and drive civic engagement.)

This post is part of the Funding Innovation series, produced by Foundation Center's Glasspockets and GrantCraft, and underwritten by the Vodafone Foundation.  The series explores funding practices and trends at the intersection of problem-solving, technology, and design. Please contribute your comments on each post and share the series using #fundinginnovation. View more posts in the series.

Christie-George1-163x164

If you’ve been following the headlines since the 2016 election, you’ve probably thought about the growing polarization in our country. You may share my worry about filter bubbles and political echo chambers, or you might have recommitted to sparking conversations with friends across the aisle. At New Media Ventures (NMV), we see the same need in the funding world. From our perspective, most people fund people and organizations they already know, moving money through referrals and established networks. But if we’re going to solve the big problems facing our world, we need to move beyond our personal echo chambers.

As a mission-driven venture fund that invests in both for-profit and nonprofit startups, NMV stands with one foot in the venture capital world and one foot in philanthropy – driving change at the intersection of technology, media, and civic engagement. When we first got started, we found ourselves sourcing opportunities in all the traditional ways – using our personal networks and attending conferences – but we quickly realized that we needed to try something different to ensure that we were actually identifying new approaches to the problems we wanted to solve. In 2014, we launched the NMV Innovation Fund with two main goals: 1) increase the number of investable projects crossing our desks (our deal flow); and 2) break through the bias for “the usual suspects” to fund more diverse entrepreneurs.

In the simplest terms, the Innovation Fund is an open call for world-changing innovations. Twice a year, we ask our network, and our network’s network, and their networks (you get the idea: we cast a wide net) to send us the best opportunities they’ve seen for how technology can catalyze progressive change. This year, in response to our “Resist and Rebuild” Open Call, we received nearly 500 applications – a new record – and we are blown away by the creativity of the applicants.

“...If you haven’t tried an open call, you might be missing out on amazing solutions beyond the usual suspects.”

While it may sound overwhelming to sort through hundreds of applications, we have developed a methodology for doing this work efficiently.  This process includes recruiting a volunteer screening committee of funding peers, simplifying our application as much as possible, asking more detailed questions only to the applicants who rise to the top, and using a technology platform to easily manage all of the applications in one batch. Ultimately, New Media Ventures makes the final funding decision, but the screening committee is one of the most powerful aspects of the process – many heads are better than one – and working collaboratively with other funders allows us to leverage different domain expertise in evaluating opportunities. 

Here are two takeaways from our experience opening ourselves up to open calls, and the reasons why we hope other funders will consider similar approaches:

1) Big problems require new solutions (and diversity is not a “nice to have”). Funding exclusively through referrals can limit what funders see and increase the risk of confirmation bias – one of the reasons white men are so much more likely to get venture capital funding in Silicon Valley. By having an open and transparent application process, heavily marketed to ensure we’re getting outside our own bubbles, we’ve made a tremendous
impact on the diversity of our portfolio. Our website, blog, social media platforms, and partners broadcast details about the open call, allowing us to
reach new audiences who may be deterred by less transparent philanthropic opportunities. We’re proud that 65% of Innovation Fund applicants have New Media Ventures logoat least one female and/or trans founder, and 30% have at least one person of color on the founding team. We still have a long way to go, but by comparison 8% of venture capital goes to women founders and 13% to founders of color.

However, focusing on diversity is not a “nice to have” and it’s not just about the numbers – it’s a core part of our strategy. Our societies and systems are facing entrenched problems, and solving them will require new and bold solutions. We need all hands on deck. Women, trans people, and leaders of color have much-needed perspectives and expertise, but often lack access to capital, networks, and traditional philanthropy. For example, news platform Blavity, founded by a young black woman, has grown to reach 7 million readers by creatively combining pop culture content with thoughtful coverage of race and gender issues. We might never have identified this opportunity were it not for our open call.

2) Less control over outcomes leads to more welcome surprises. When funders issue a request for proposals (RFP), we essentially define the terms of the discussion: we’ve often developed a strategy, and we’re looking for organizations to execute that strategy. Unlike a traditional RFP, the Innovation Fund Open Call process has very broad parameters by design. We’ve found this requires us to be comfortable with uncertainty and develop the humility to stay in a learning mindset. The approach isn’t without risks. What if you open the gates for a broad range of applicants, and don’t find anything you want to fund? What if you keep your parameters flexible and only get applications that aren’t in your wheelhouse? But with careful planning and a good process, we have developed strategies to mitigate the risks, and find we gain real value from being able to scan the field and identify gaps as well as opportunities. It has paid off in delightful and unexpected ways.

For many of our portfolio organizations, NMV is their first institutional funder, and our early investment gives our grantees the validation and runway they need to go on to great things: CoWorker.org hosted the Summit on Worker Voice with President Obama; Blavity went on to participate in 500 Startups; Vote.org got into Y Combinator and scaled up quickly to send SMS voting reminder messages to more than 1 million people in swing states leading up to the election. And that’s just a few examples.

To sum it up, if you haven’t tried an open call, you might be missing out on amazing solutions beyond the usual suspects. If boosting innovation is one of your goals, we recommend starting small and collaborating with others to share the work. Consider carving out a portion of your grantmaking budget to fund projects selected through an open process, and remember that you don’t have to reinvent the wheel. NMV and other similar groups have developed deep expertise around open calls and we’re excited to partner with other funders. In fact, we did just that when we worked with the Pluribus Project on a democracy-focused open call last year.

So go ahead, open up and let yourself be surprised. It worked for us.

--Christie George

 

Transparency Talk Welcomes Arcus Foundation to Glasspockets
March 29, 2017

(Melissa Moy is special projects associate for Glasspockets.) 

Arcus foundation logoWe are pleased to welcome Arcus Foundation to our community of foundations that have publicly commited to working transparently. By taking and sharing the “Who Has Glass Pockets?” (WHGP) self-assessment, Arcus is contributing to a growing collection of profiles that serve as a knowledge bank and transparency benchmarking mechanism.

Arcus, with its offices in New York and Cambridge, United Kingdom, advocates for global human rights and conservation movements: “Together, we learn from each other and take bold risks on groundbreaking ideas that drive progress toward a future of respect and dignity for all.”

“We strive to apply a high level of transparency in our operations and in our relationships with grantees, partners and other stakeholders.’”

This month, Arcus became the 87th foundation to join WHGP.  As a way of welcoming Arcus to the Glasspockets community, we’d like to highlight some of the ways in which this foundation openly shares its environmental and social justice work.

First, Arcus has pledged a rare commitment to openness in its transparency statement that is part of the website’s introduction to Arcus’ work.

The foundation uses its website to explain its grantmaking process,  shares expectations for grantees, and offers a searchable grantee map and database.  A short video invites and informs prospective grant applicants.

Other ways that Arcus lives up to its transparency statement is by opening up its knowledge via  grantee impact stories, reports, and a foundation blog.  Additionally, the foundation discloses more than a decade of its financial information

Enjoy exploring the work that Arcus is doing for social justice and the environment.  Perhaps it will inspire your foundation to become #88!  Does your foundation have glass pockets?  Find out

 --Melissa Moy

Warren Buffett Has Some Excellent Advice for Foundations That They Probably Won't Take
March 16, 2017

(Marc Gunther writes about nonprofits, foundations, business and sustainability. He also writes for NonprofitChronicles.com. This post also appears in Nonprofit Chronicles.)

This post is part of a Transparency Talk series, presented in partnership with the Conrad N. Hilton Foundation, examining the importance of the 990-PF, the informational tax form that foundations must annually file. The series will explore the implications of the open 990; how journalists and researchers use the 990-PF to understand philanthropy; and its role, limitations, and potential as a communications tool.

Marc GuntherWith a collective $800 billion in assets under management, America’s big foundations spend vast sums of money to buy investment advice. They’re getting little, if anything, of value in return.

Their own investment offices, and the Wall Street banks, hedge funds, private equity firms and consultants they hire, when taken together, deliver investment returns that lag behind market indexes, all evidence indicates.

These foundations would do better to call an 800 number at Vanguard or Schwab and buy a diversified set of low-cost index funds.

So, at least, argues Warren Buffett, one of the great investors of our time. In his latest letter to investors in Berkshire Hathaway, Buffett writes:

When trillions of dollars are managed by Wall Streeters charging high fees, it will usually be the managers who reap outsized profits, not the clients. Both large and small investors should stick with low-cost index funds.

The limited data available about foundation endowments bears him out.

It’s not possible to prove that Buffett’s advice would enable foundations to improve their returns–and thus have more money to devote to their grant-making. Most foundations don’t disclose the financial performance of their endowments.

Of the 10 largest grant-making foundations in the US, only two — the MacArthur Foundation and the W.K. Kellogg Foundation — publish investment returns on their websites. MacArthur’s disclosure is exemplary. (So is its performance, perhaps not coincidentally.) I emailed all ten and got nowhere with the rest.

The best evidence about how foundations are managing their endowments comes from an annual study published by the Council on Foundations and Commonfund, a nonprofit asset management fund that serves foundations, colleges and nonprofits. Their most recent survey, which covers the 10-year period from 2006 through 2015, found that returns averaged 5.5 percent per year for 130 private foundations and 5.2 percent per year for 98 community foundations.

Further insight can be gleaned from Cambridge Associates, an investment firm whose clients include foundations, universities and wealthy families. Cambridge tracked the performance of 445 of its endowment and foundation clients and found they generated average annualized returns of 4.97 percent for the 10-year period ending June 30, 2016. (These returns should not be considered Cambridge’s performance track record, a spokesman told me.)

High pay for money managers does not necessarily translate into superior returns for foundations.

By contrast, Vanguard’s model portfolio for institutional investors, a mix of passively invested index funds, with 70 percent invested in stocks and the rest in fixed income securities, delivered 5.81 percent over the 10-year-period through 2015, and 6.1 percent for the 10-year period ending on June 30, 2016, according to Chris Philips, head of institutional advisory services at Vanguard. (All figures for investment returns are net of fees, meaning fees are taken into account.)

That may appear to be a small edge for Vanguard. But when institutions are investing hundreds of millions, or billions of dollars, small gains compounded over time add up to big money. Money, again, that could be better spent on programs.

Actually, it’s worse, because the figures reported by the Council on Foundations and CommonFund do not include the salaries that foundations pay to their in-house investment offices. The chief investment officers are often the highest-paid executives at foundations, and their deputies do well, too.

Why, then, do foundations continue to pay high salaries and high fees in the pursuit of market-beating returns, when so many fail?

They should know better. It’s no secret that passive approaches to investing outperform most active money managers, once fees and trading costs are taking into account. In 2005, Buffett wrote that “active investment management by professionals – in aggregate – would over a period of years underperform the returns achieved by rank amateurs who simply sat still.”

Taking aim at hedge funds, with their high expenses, Buffett then offered to bet $500,000 that no investment professional “could select a set of at least five hedge funds – wildly-popular and high-fee investing vehicles – that would over an extended period match the performance of an unmanaged S&P-500 index fund charging only token fees.”

Only one — one! — investment pro took the bet. Not surprisingly, Buffett will win the bet, by a very comfortable margin. And yet foundations and those who advise them are pouring more, not less, money into hedge funds.

Everyone Wants to Be Special

Buffett has a theory about why those in charge of foundations entrust their endowments to active money managers and hedge funds:

The wealthy are accustomed to feeling that it is their lot in life to get the best food, schooling, entertainment, housing, plastic surgery, sports ticket, you name it. Their money, they feel, should buy them something superior compared to what the masses receive.

In many aspects of life, indeed, wealth does command top-grade products or services. For that reason, the financial “elites” – wealthy individuals, pension funds, college endowments and the like – have great trouble meekly signing up for a financial product or service that is available as well to people investing only a few thousand dollars.

Vanguard’s Chris Philips has a similar theory:

There is this perception that by going index you are ceding that you do not have any skill and you are going to be average in the marketplace. That doesn’t feel good. As humans, we want to be good. We don’t want to be average.

Foundation executives may be especially prone to believe that they deserve better than “average” investment advice. By dint of their position, they are often told that they are wiser, funnier and better-looking than average.

Jeffrey Hooke, a senior lecturer at the Johns Hopkins Carey Business School and a former investment banker, says the trustees of foundations who serve on their investment committees are likely to favor active asset management.

The people on the boards tend to be in the business. They’re private equity executives, they’re stockbrokers or they’re in hedge funds. They’re totally biased in favor of active managing because that’s how they’ve made their living.

Hooke has researched public pension funds and found that they, too, underperform the markets by choosing active managers. Investment officers don’t want to talk themselves out of a job, he says:

They are never going to walk into the boardroom and say, ‘Hey, it just isn’t working.’ They’ve got wives, they’ve got mortgages they’ve got kids.

These investment officers aspire to be the rare bird who can consistently outperform the market, like David Swensen, the storied portfolio manager at Yale. (I profiled Swensen in 2005 for the Yale Alumni Magazine.) But Swensen, like Buffett, says that identifying the best asset managers is exceedingly difficult. In a 2009 interview, Swensen told me that investors who rely on “low-cost, passively managed index funds” and rebalance regularly will “end up beating the overwhelming majority of participants in the financial markets.” Buffett has said that in the course of his lifetime he has identified only about 10 investment professionals who can beat the markets over time; there are about 87,000 foundations in the US.

Pay for Performance?

In fairness, the foundation trustees and investment officers labor under a peculiar burden. They are obligated by law to give away five percent of their assets every year. So if they want to exist in perpetuity, they must earn in excess of five percent on their investments, which is a tall order. Of course, no foundation is entitled to live forever. If some spend down their assets, well, new foundations come along all the time.

Most foundations, though, aim to survive in perpetuity, and chase superior returns, at a cost. Consider, for example, the Ford Foundation, which, with assets of $12.2 billion (as of 12-31-2015), is the second-biggest foundation in the US, behind the behemoth Bill & Melinda Gates Foundation.

In 2015, the Ford Foundation’s highest-paid employee was vice president and chief investment officer Eric Doppstadt, who was paid $2.1 million. He was followed by  director of public investment Michael Walden at $1,017,061, director of private equity Sherif Nahas at $972,362 and director of hedge funds William Artemenko at $955,479. All were paid more than Darren Walker, Ford’s president, whose compensation was $788,542, according to Ford’s Form 990-PF filing,

Then there were Ford’s outside asset managers. In 2015, they included Silchester International Equity Management which was paid $2.2 million, Wellington Energy Investment Advisor, which collected just under $2 million and Eagle Capital Management, which got $1 million.

How did they perform? “Sharing the investment returns is outside of our policy,” says Joshua Cinelli, Ford’s chief of media relations, by e-mail.

In this, Ford is typical. At the David and Lucille Packard Foundation, chief investment officer John Moehling was paid $2.3 million, and three other investment professionals earned more than $1 million. All were better paid than Packard’s chief executive, Carol Larson. Packard, too, will not disclose its returns.

The Robert Wood Johnson Foundation, William and Flora Hewlett Foundation, Gordon and Betty Moore Foundation and MacArthur Foundation all pay their chief investment officer more than their top executives. The argument for doing so, presumably, is that these investment professionals could make as much money or more in the private sector.

But, again, with the exception of MacArthur and Kellogg, the foundations won’t say whether their investment officers and their outside asset managers are delivering market-beating performance.

What we do know is that high pay for money managers does not necessarily translate into superior returns. Interestingly, when pension-fund critic Jeff Hooke analyzed data from 33 state pension systems, he found that the 10 states with the highest fee ratios achieved lower return rates than those that spent the least.

Transparency and Accountability

Foundation endowment returns could probably be calculated by going through years of IRS filings. Unfortunately, the Form 990-PF tax form for foundations is “seriously flawed,” “unwieldy” and “unintelligible to the many lay readers, including trustees and journalists,” according to longtime foundation executive John Craig.

In a 2011 blog post for the Foundation Center, Craig lamented the fact that investment performance is not solicited on the Form 990:

Since their endowments are the only source of income for most foundations and effective endowment management is a challenge for many foundations, this is an egregious omission—equivalent to not requiring for-profit corporations to report their earnings on tax returns and financial statements.

I asked Brad Smith, president of the Foundation Center, which promotes transparency through its laudable Glasspockets initiative, why foundations won’t disclose their investment returns. “They don’t report it because it’s not required,” he said, “to state the obvious.”

Smith went on to say that foundations may be “worried about perverse incentives that could be created by a ranking.” If foundations compete to generate the best investment returns, he explained, they could feel pressured to take on risky investments. During the Great Recession, some foundations that pursued aggressive investment strategies had to sell highly-leveraged, illiquid investments at a loss. 

Still, I wonder if there’s a simpler explanation for the lack of disclosure: Foundation staff and trustees don’t want to be held accountable for mediocre results.

If MacArthur and Kellogg are exemplary in their disclosure — Kellogg kindly arranged a phone interview with Joel Wittenberg, its chief investment officer —  the Gates and Bloomberg foundations are unusually opaque. Gates Foundation money is housed in a separate trust and is reportedly managed by Cascade Investments, which also manages Gates’ personal fortune. (Buffett is a trustee of the Gates Foundation, and presumably keeps an eye on the endowment.) Bloomberg’s philanthropic and personal wealth are reported to be managed by Willett Advisors. Cascade and Willett have access to some of the world’s top money managers, and may have a shot at outperforming the averages.

This isn’t a new issue. Testifying before Congress in 1952, Russell Leffingwell, the chairman of the board of the Carnegie Foundation, famously said:

We publish our investments. We have to be very careful about our investments because we know that others, some others, take investment advice from our list of investments. Well, that is all right. We think the foundation should have glass pockets.

The bottom line: America’s foundations, as a group, are taking money that could be devoted to their programs – to alleviate global poverty, to improve education, to support medical research or promote the arts — and transferring it to wealthy asset managers. They should know better, and they do.

--Marc Gunther

Innovation at the Speed of Change: Exploring Knight’s Tech Innovation Portfolio
March 1, 2017

SAVE THE DATE: April 13, 1:30-3:00 p.m. EST.  Like this blog series?  Attend our Inside Innovation Funding event in person in San Francisco, or virtually via livestream in San Francisco.

(John Bracken is vice president for technology innovation at Knight Foundation.)

This post is part of the Funding Innovation series, produced by Foundation Center's Glasspockets and GrantCraft, and underwritten by the Vodafone Foundation.  The series explores funding practices and trends at the intersection of problem-solving, technology, and design. Please contribute your comments on each post and share the series using #fundinginnovation. View more posts in the series

John Bracken - Knight PhotoIt’s become a truism to say that the world is changing, and that the pace and scale of change is ever accelerating. “It’s not just technology that’s moving at an exponential pace, but change itself;” write Joi Ito and Jeff Howe in Whiplash.

Even the world of grantmaking, often criticized for its slow pace, is adapting to these rhythms. For example, last month, we at Knight Foundation helped launch a fund on ethics and artificial intelligence. The fund itself came together quickly over the course of a few weeks, and we plan to announce our first grants in the coming weeks, but more on that later. As I talk to people involved with the creation of the tools, a single note keeps coming up: the technology is developing faster than we had anticipated even a year ago.

The recent news of Libratus, an artificial intelligence created at Carnegie Mellon that defeated four champion humans in Texas Hold ‘Em poker, demonstrated that “the best AI’s ability to do strategic reasoning with imperfect information has now surpassed that of the best humans,” said Libratus’s co-creator Tuomas Sandholm. This feat of reasoning, coming on the heels of Google Deep Mind’s victory over the world’s preeminent Go player last year, came much earlier than most in the field had anticipated.

These developments are happening at a rate that outpaces our ability to process them, and yet it’s becoming the new normal. Millions of us are now living with smart personal assistants like Amazon Echo and Google Home in our living rooms and Internet-connected televisions and thermostats. As a society, we’re still not sure just how to handle these devices, as the debate over how to use audio evidence collected by Amazon Echo during a 2015 murder and the hacking of unsecure home appliances to take down much of the Internet last fall demonstrated.

Knight Foundation Logo
Our inability to appreciate the depth of the change even as we experience it reminds me of how the French military struggled to adjust to modern warfare at the outset of World War I. As described by Barbara W. Tuchman in her classic The Guns of August, French generals prepared for German tanks and aerial bombings by sharpening their swords and donning their traditional brightly colored uniforms adorned with plumage. Even after the battle was joined, and a decade after the emergence of modern warfare in the Russo-Japanese War, the French leaders stuck to their old tactics. Tuchman wrote, “The impetus of existing plans is always stronger than the impulse to change.”

Part of our mission at Knight Foundations is to ensure that the civic institutions upon which our democracy depends-- libraries, museums, news organizations, cities-- do not follow in the footsteps of those 1914 French commanders. How do new and old civic enterprises sustain themselves as traditional fundraising approaches like mass mailings hold less appeal for new donors? How do organizations adjust their cultures to attract and retain talent and audiences who bring with them different expectations and needs from their predecessors?

Given this new world of accelerating technological advancement, and the expectation that all of our work at Knight will be impacted by future advancements, our grantmaking will focus on the ways in which digital technologies could impact our fields. Knight has always been interested in technology’s potential for strengthening the ways in which Americans learn about and participate in community. In the ’80s, the Knight brothers’ company, Knight Ridder, invested in and experimented with early interactive tools such as Viewtron and Dialog Information Services. A decade ago, we built on this interest by creating the Knight News Challenge in an attempt to better understand the potential of the Internet for transforming journalism. This year, we’re focused on two topics:

  • We are co-founders of a fund on the ethical aspects of artificial intelligence. AI has shifted from a future prospect to a present reality, and has the potential to impact every aspect of society. That’s why we’ve helped to craft the Ethics and Governance of Artificial Intelligence Fund to take an applied, multidisciplinary approach to AI, exploring its potential benefits and ill effects.
  • As part of the NetGain Partnership, a collaboration between five foundations to explore public interest issues around new technologies, we are exploring how connected devices (the Internet of Things) might impact cities. In the coming months, we’ll be making some grants designed to strengthen cities through technology.

The change we have been living through is only going to increase-- adjusting our work incrementally isn’t going to cut it. To thrive, we as individuals and institutions need to develop our comfort with insecurity, with failing, with risk, and be ready to pursue routes we may not anticipate.

From Early Stage Funding to Lasting Impact: The Venture Philanthropy Approach to Funding Innovation
February 1, 2017

(Christy Chin, Managing Partner at Draper Richards Kaplan Foundation [DRK], is instrumental in finding, funding and supporting DRK entrepreneurs, as well as cultivating and engaging DRK’s network of donor partners. As a venture philanthropy firm, DRK provides critical early stage capital to social enterprises tackling some of society's most challenging issues.)

This post is part of the Funding Innovation series, produced by Foundation Center's Glasspockets and GrantCraft, and underwritten by the Vodafone Foundation. The series explores funding practices and trends at the intersection of problem-solving, technology, and design. Please contribute your comments on each post and share the series using #fundinginnovation. View more posts in the series.

Christy Chin Photo - DRKWow! How time flies by when a partnership works so well.  As I prepared for my final Watsi board meeting, I reflected on how much Chase and his team had accomplished and what a joy it is to be part of their quest to make healthcare accessible to all. 

In July 2013, we first met Chase Adam.  It was only a few days after he had pitched Watsi, the first nonprofit to be accepted into Y-Combinator.  In no time, Ron Conway, Tim and Billy Draper were urging DRK to take a look at Watsi.  Chase was ready to make the case for Watsi to be in the DRK portfolio, and he had a few questions of his own.  From the first meeting, there was a constructive and respectful exchange because we were aligned on the end goal – healthcare for all.  As a venture philanthropy firm, DRK conducts rigorous due diligence, not unlike the way in which a venture capital firm evaluates a for-profit investment.  These are our key questions:

Is it addressing an important social issue?

Definitely. A large percentage of our work at DRK is focused on global health, so we know that access to medical care, especially surgical treatments, is a critical problem.

Watsi, the first global crowdfunding platform for medical treatments, leverages scalable technology to solve a substantial need for patients abroad.

Chase’s commitment to radical transparency was distinctive. From the very beginning, Watsi allowed anyone and everyone to see how the money was moving and how the patients’ treatment, with their consent, was progressing.  Transparency of funding increased accountability from the moment a patient’s profile was shared to the delivery of the medical procedure. There was an elegance to Watsi that was extremely appealing.  

“ We firmly believe that multi-year, unrestricted funding is precious capital that nonprofits need to build organizational capacity.”

Is the solution being proposed likely to create meaningful change?

Yes, early results were promising.  In the first seven months after launch, Watsi processed more than 3,700 donations and funded medical treatments for more than 250 patients abroad. DRK has seen many success stories of how technology can enable rapid transformation of an ecosystem, and we truly believe in the power of technical innovation to make an impact on vulnerable populations.

Does the leadership team have potential?

Even though Watsi was still in its early stages, I was confident that Chase had what it takes to be a successful entrepreneur. His passion for the mission was contagious, and he was clearly a resource magnet. Chase was able to attract both financial and human capital to support his vision.  

Is the solution scalable?

At the time, Watsi was already operating across 13 countries and working diligently to identify new partners to scale this model. Today, Watsi operates in 24 countries globally.

DRK bet on Chase in 2013 because we saw the potential for this model to dramatically shift the way governments and institutions fund healthcare treatments abroad, with real-time data collection and complete transparency. I had the privilege of joining Watsi’s board for those three years; DRK requires a DRK representative serve on all grantee boards. As part of DRK’s portfolio support and board service, we openly share our networks to help connect our entrepreneurs with people we believe can catalyze their efforts. In return, we ask for a three-year projection of the organization’s metrics and milestones that demonstrate the impact the entrepreneur hopes to achieve while s/he is an active member of the DRK portfolio. We also expect that the entrepreneur will regularly engage with DRK through written progress updates and in-person check-ins, as well as ongoing conversations with the board representative and, as needed, other key members of our finance, operations, and development team.  

I was fortunate to be joined on the Watsi board by Premal Shah, President of Kiva (an early DRK grantee), and experienced firsthand the power of the DRK network coming full circle.  In December, as my final board meeting with Watsi approached, I reflected on what made Watsi a great example of why we at DRK are so passionate about our work and strongly believe in this investment approach.  

DRK stacked logoDRK was founded in 2002 by Bill Draper and Robin Richards, two highly successful venture capitalists who chose to leverage their success in the venture capital world, applying their skills, expertise, and resources to solve complex social issues. DRK’s venture philanthropy model has been shaped by Bill and Robin’s legacy – we find, fund, and support early stage social entrepreneurs whose ideas have the potential to drive systems-level change.

Since our founding, we’ve raised $110 million in private capital and funded over 100 social enterprises – and we’re aiming to double that number over the next five years. We seek out entrepreneurs with qualities that we know are critically important – vision, energy, determination, courage, passion, and empathy. Our entrepreneurs are tackling important challenges across the globe, including healthcare, education, social justice, poverty alleviation, and the environment.

In the 15 years that DRK has been involved in this work, we’ve learned some powerful lessons that we hope to share with the funding community.  We firmly believe that multi-year, unrestricted funding is precious capital that nonprofits need to build organizational capacity.

We’ve also learned that handing over grant dollars alone isn’t enough. At DRK, the biggest difference we can make for our grantees is providing them with unrelenting support and serving as an advocate on behalf of their organizations.  We’re one of the first institutions to believe in their vision, and we never stop asking the tough questions. As a team, we’ve developed pattern recognition from sitting on many diverse boards and have gained a deep understanding of the challenges our entrepreneurs are likely to face. However, there is always a level of risk we have to account for, and not every DRK portfolio organization becomes a successful endeavor. We are incredibly fortunate to have a supportive board and a community of donor partners that not only accept, but encourage our team to take those risks and explore new possibilities with the potential for great impact.

I can’t emphasize enough the importance of our entrepreneurs’ efforts across the globe, and I encourage you to take a moment to visit DRK’s website (www.drkfoundation.org) to learn more. For any institutions interested in exploring the venture philanthropy model, please contact us and we would be more than happy to share our learnings. We have seen the difference that early-stage funding can make for social entrepreneurs. I hope the next time your organization comes across an entrepreneur like Chase, an extraordinary leader with a big idea, you too will make that bet.

--Christy Chin

 

Learn from the Transparency Challenge Highlights Reel
January 19, 2017

(Janet Camarena is director of transparency initiatives. A version of this post first appeared on the James Irvine Foundation blog.)

Janet Camarena PhotoWho doesn’t love a challenge? Marathons and Olympic events spur individual athletes to break records, mountaintops invite climbers to scale greater heights, and moonshot challenges motivate innovators to aim for the impossible. Could transparency pose similar challenges and opportunities for philanthropy?

Last November, Glasspockets launched a new feature designed to inspire foundations to greater transparency heights. Using data gathered from 81 foundations that have taken and shared the “Who Has Glass Pockets?” transparency assessment, the Glasspockets team identified transparency benefits and trends in a new Foundation Transparency Challenge infographic.  Since it’s often easier to learn by example, the infographic serves as a highlights reel showcasing foundations that are succeeding where most fear to tread, and this post digs in a little deeper to help other foundations learn from some of the selected examples.

Less Pain, Much to Be Gained

The Foundation Transparency Challenge reveals the toughest challenges for philanthropy — those elements that are shared by the fewest participating funders.

The infographic curates the hundreds of documents we have aggregated in Glasspockets to highlight those that can serve as good examples, including pain points for the field such as providing assessments of overall foundation performance, codes of conduct, and grantee feedback mechanisms. Below are observations about each of these based on some good examples from our collection of participants, along with an explanation of why these particular examples were selected.

Assessment of Overall Foundation Performance

Opening up how a foundation measures its own progress develops a culture of shared learning across the field. Despite the fact that many foundations emphasize impact assessment for their grantees, few lead by example and share how they measure their own progress.

Transparency Challenge - Shared Learning Infographic
Only 22 percent (18 foundations) of the 81 Glasspockets participants use their websites as a vehicle to share an overall foundation performance assessment though some do (The James Irvine Foundation, the Robert Wood Johnson Foundation, and the New York State Health Foundation.)

Irvine’s assessment is also unique because it is updated annually, aligned to the rhythm of a foundation annual report — a good tip for those considering how to make the ritual of the annual report a more beneficial exercise.

Another common pitfall is foundations often focus all of their assessment efforts on the grantmaking side. Dashboard metrics in these three examples of performance assessments include things like social media, reputational capital, communications and learning, staffing, financial performance, and funding in diverse communities, in addition to programmatic dashboards. In other words, they look at the institution as a whole.

Grantee Feedback Mechanism

Providing a way for grantees to provide a foundation with ongoing feedback serves to strengthen relationships with stakeholders and creates a culture of continuous improvement, yet only 31% of our sample do so. Most foundations have a contact form of some kind, but few take the step of creating a form specifically for feedback year-round. Opening up a foundation’s website in this way helps break down the insularity of philanthropy.

“Learn from a new Transparency Challenge infographic, which serves as a highlights reel showcasing foundations that are succeeding where most fear to tread.”

Because it is difficult for foundations to receive unvarnished feedback, the David and Lucile Packard Foundation uses a neutral third party service to collect confidential feedback, in addition to giving the option of providing the foundation with direct feedback at any time.

Another obstacle for feedback is grantee time. A good step taken by both Packard and the Barr Foundation is to provide prompts that make it easier for the grantee to consider areas in which they might have advice for the foundation.

In the case of Barr, its online form resembles a Yelp review format that allows a star rating and offers a quick multiple-choice survey in addition to the ability to provide an open-ended response.

Code of Conduct

Finally, posting a Code of Conduct is a small but simple way to build credibility and public trust by demonstrating an institution’s commitment to professional and ethical conduct. Many foundations do not post a code of ethics or guiding principles, but even for those who do, surprisingly few explain what happens if the code is violated.

The codes of conduct offered up by Commonwealth Fund, the Alfred P. Sloan Foundation, and the Rockefeller Foundation are good examples for peers; they include rules of engagement that one might expect, and they also have rare but important details about the consequences of a code violation.

These are just a few of many examples in “The Transparency Challenge” infographic, so take a look to see which examples might inspire you to the next mountain peak on your journey to openness. In a future post I’ll review the remaining examples we highlighted and why.

The Force Was Strong With Her: How Carrie Fisher Struck Back By Opening Up
December 29, 2016

Just like Princess Leia, she was passionate, fierce and fearless. As we grapple with the loss of Carrie Fisher, who died this week following a heart attack, we reflect on her legacy of openness in the service of change.

Fisher will forever be remembered as Princess Leia from a galaxy far, far away.  Beyond the Star Wars franchise, Fisher was also an accomplished novelist, screenwriter, and a mental health advocate.  As the daughter of Hollywood power couple – actress Debbie Fisher and singer Eddie Fisher – she was born into the public eye, which may have prepared her both for stardom, and her capacity to go public with what many would consider a private matter.  

“Princess Leia would have gotten through being bipolar and an addict in the same way I did,” Fisher said in an NPR interview.

Carrie Fisher - SW CinemaBlend
Carrie Fisher starred as Princess Leia in the Star Wars franchise.  Source: CinemaBlend

Sharing a Private Struggle

Fisher, 60, candidly shared her struggles with depression and bipolar disorder in media interviews and also in her books.  It may have been cathartic for Fisher to ink the semi-autobiographical novel Postcards from The Edge and her comedy show, “Wishful Drinking,” which she eventually turned into a memoir.  Her new autobiography, The Princess Diarist, has become a bestseller.

“Fisher’s tireless advocacy efforts are a shining example of how high-profile openness and transparency can lead to increased awareness, empathy, and change.”

Although most would shy away from opening up about mental illness, rather than avoid personal issues, the actress showed great courage in coming forward and using her celebrity as a platform to advocate for mental health and substance abuse awareness.  Throughout her life, she openly discussed her substance abuse struggles and treatment, and hospitalization.

The witty author was featured on the Emmy Award-winning BBC documentary The Secret Life of the Manic Depressive, which destigmatized mental illness.  Fisher was among several celebrities who shared their experiences of wrestling with health and medical conditions while living in a public spotlight on the Discovery Health Channel show Medical Profile.

Fisher’s tireless advocacy efforts are a shining example of how high-profile openness and transparency can lead to increased awareness, empathy, and change.  Her voice contributed to greater public awareness of mental health and substance abuse issues, emphasized the challenge of stigma related to illness and treatment, as well as the need for increased access to programs and services.

Carrie FisherSeveral organizations recognized the mental health advocate for her efforts.  In 2016, Fisher won an Outstanding Lifetime Achievement Award in Cultural Humanism for her “forthright activism and outspokenness about addiction, mental illness and agnosticism have advanced public discourse on these issues with creativity and empathy.”  In 2012, Fisher won the Kim Peek Award for Disability in Media.

In an advice column for The Guardian, Fisher responded to a request for advice on how to live with bipolar disorder.  “We have been given a challenging illness, and there is no other option than to meet those challenges.  Think of it as an opportunity to be heroic – not ‘I survived living in Mosul during an attack’ heroic, but an emotional survival.  An opportunity to be a good example to others who might share our disorder,” Fisher advised. “That’s why it’s important to find a community – however small – of other bipolar people to share experiences and find comfort in the similarities.”

And that’s what Fisher did.  She devoted her high-profile platform to raising awareness, changing attitudes and expanding support for mental health. 

We’ll miss you, Carrie Fisher.  May the Force be with you.

--Melissa Moy

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About Transparency Talk

  • Transparency Talk, the Glasspockets blog, is a platform for candid and constructive conversation about foundation transparency and accountability. In this space, Foundation Center highlights strategies, findings, and best practices on the web and in foundations–illuminating the importance of having "glass pockets."

    The views expressed in this blog do not necessarily reflect the views of the Foundation Center.

    Questions and comments may be
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    Director, Transparency Initiatives
    Foundation Center

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