Transparency Talk

GrantAdvisor: A TripAdvisor for Funder Feedback
July 6, 2017

Michelle Greanias is executive director of PEAK Grantmaking. Follow her on Twitter @mgreanias. This post also appears in PEAK Grantmaking’s blog.

Michelle GreaniasFor funders, hearing honest input from grantseekers about what they think about a foundation’s practices and getting insights from their experiences working as a grantee partner is a critical component of effective grantmaking. Up until now, funders have needed to initiate the request for feedback via surveys, conversations, and third-party evaluators.  Now, a collaboration of funders, nonprofits, and others interested in improving philanthropy are exploring a new approach—GrantAdvisor, which recently launched in California and Minnesota with a goal of eventually reaching the entire country.

GrantAdvisor is like TripAdvisor—it’s a website that allows individuals (in this case, grant applicants, grantees, and others) to share their first-hand experiences with funding organizations, and for funders to have the opportunity to respond publicly.  The idea is that just as a traveler would check TripAdvisor when planning a trip, a nonprofit would check GrantAdvisor before applying to a funder. And, just as a hotel monitors TripAdvisor to see what your customers like best and least about them, funders can see how grantees and colleagues are experiencing working with them.

“Listening to unfettered feedback from grantees can help funders build more efficient processes and more effective partnerships, which ultimately increases impact.”

It works by collecting anonymous feedback from grantseekers and grantees. When five reviews have been submitted, the data will be shared publicly. A funder profile needs at least five reviews before it becomes public. The unpublished results are sent to the funder providing an opportunity for the funder to respond. After the first five reviews are published, subsequent reviews will be posted, and the funder can respond at any time. Funders are encouraged to register with GrantAdvisor to receive automatic notices when reviews are posted about their organizations and post responses when new reviews are submitted.

As a grants manager, this concept was a little scary to me at first—what if the feedback isn’t all positive?  How would it affect an organization’s reputation?  But the reality is that an organization’s reputation is already affected if grantseekers are having poor experiences with a funder. I want to know, and I believe most grants managers would agree, about any issues and be able to address them.  Especially since the alternative is allowing problems to build and multiply as bad practice impacts more and more grantees.

I also considered this transparent move through another critical lens—aligning values with practices.  In PEAK Grantmaking’s recent research, the top three common values held by grantmakers were collaboration, respect, and integrity.  Being open to feedback, even difficult feedback, is a concrete way to show that grantmakers are “walking the talk” by bringing those values to life through our practices.

Jessamyn Shams-Lau, executive director of Peery Foundation, and Maya Winkelstein, executive director of the Open Road Alliance, both support this work and see four reasons that GrantAdvisor.org is useful to funders:

  1. Feedback: Listening to unfettered feedback from grantees can help funders build more efficient processes and more effective partnerships, which ultimately increases impact.
  2. Benchmarking: With a common set of questions for every foundation, funders can benchmark the effectiveness of their grantmaking practices from the perspective of the grantee experience.
  3. Honest and Accurate Data. When foundations directly solicit feedback (even anonymously), respondents give different answers. Since GrantAdvisor.org collects reviews with or without funder prompting, this unsolicited feedback is the most honest feedback and honest reviews mean accurate data.
  4. Saving Time. Over time, the hope is that the sharing of information via GrantAdvisor.org will help potential grantees better self-select which foundations to approach and which are not well aligned. This will result in a higher-quality pipeline for foundations, which saves everyone time and gets funders closer to impact faster.

Given the promise and potential of this new feedback mechanism to strengthen grantmaking practice, I am honored to serve on the GrantAdvisor national advisory committee. I will share more information about this effort as it progresses and look forward to hearing from the profession about this tool, particularly those in California and Minnesota, where GrantAdvisor will be initially active.

--Michelle Greanias

Transparency and the Art of Storytelling
June 28, 2017

Mandy Flores-Witte is Senior Communications Officer for the Kenneth Rainin Foundation. This post is part of the Glasspockets’ #OpenForGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

Mandy Flores-WitteFoundations are uniquely poised to support higher-risk projects, and as a result, failures can happen. Recently, I was searching online for examples on how to share the story about a grant that had some unexpected outcomes and found that, while the field strives to be transparent, it can still be a challenge to learn about initiatives that didn’t go as planned.

Communicating about a project doesn’t always have to happen in a scholarly report or detailed analysis, or by hiring experts to produce an evaluation. Sharing what you learned can be as simple as telling a story.

Embracing the Facts and Checking Our Ego

"Sharing stories can help you reach people in a way that statistics cannot."

When the Rainin Foundation funded our first public art installation in San Francisco’s Central Market, a busy neighborhood undergoing a significant economic transformation, we knew it was an experiment with risks. The art installation’s large platform, swing, and see saw were designed to get neighborhood residents, tech workers, customers of local businesses, and visitors — people spanning the economic spectrum—to interact. There’s no doubt that the project succeeded at bringing people together. But after seven months, it was relocated to a different part of the city because of complaints and safety concerns about the types of people and activities it attracted.

These issues were addressed at several community meetings—meetings that helped build stronger relationships among project stakeholders such as city departments, businesses, artists, local nonprofits, and neighbors. We were disappointed that the project did not go as planned, but we were amazed to see how one public art installation could spark so many conversations and also be a platform for exposing the city’s social issues. We knew we had to share what we learned. Or put another way, we saw an opportunity to be #OpenForGood.

Selecting a Medium for Sharing

Rainin Foundation - Block by Block
The Kenneth Rainin Foundation hosts "Block by Block," a public music and dancing event. Credit: Darryl Smith, Luggage Store Gallery

We considered a formal assessment to communicate our findings, but the format didn’t feel right. We wanted to preserve the stories and the voices of the people involved — whether it was the job fair hosted by a nearby business to help drug dealers get out of the "game," the woman who sought refuge at the installation from domestic violence, or the nonprofit that hosted performances at the site. These stories demonstrated the value of public art.

We decided the most engaging approach would be to have our partners talk candidly about the experience. We selected Medium, an online storytelling platform, to host the series of "as told to" narratives, which we believed would be the most authentic way to hear from our partners. Our intention was to use the series as a tool to start a conversation. And it worked.

Taking Risks is Uncomfortable

The Rainin Foundation intentionally supported art in the public realm — knowing the risks involved — and we thought the discussion of what happened should be public, too. It was uncomfortable to share our missteps publicly, and it made us and our partners vulnerable. In fact, just weeks before publishing the stories, we were cautioned by a trusted colleague about going forward with the piece. The colleague expressed concern it could stir up negative feelings and backfire, harming the reputation of the foundation and our partners.

We took this advice to heart, and we also considered who we are as a foundation. We support cutting-edge ideas to accelerate change. This requires us to test new approaches, challenge the status quo, and be open to failure in both our grantmaking and communications. Taking risks is part of who we are, so we published the series.

Jennifer Rainin, CEO of the Kenneth Rainin Foundation, shares the year's pivotal moments in Turning Points: 2015.

We’ve applied a transparent approach to knowledge-sharing in other ways as well. To accompany one of our annual reports, the foundation created a video with Jen Rainin, our chief executive officer, talking about the foundation’s pivotal moments. Jen read some heartfelt personal letters from the parents of children suffering from Inflammatory Bowel Disease, explaining how their children were benefitting from a diet created by a researcher we support. Talking about scientific research can be challenging and complex, but sharing the letters in this way and capturing Jen’s reaction to them enabled us to humanize our work. The video was widely viewed (it got more hits than the written report), and has inspired us to continue experimenting with how we share our work.

Start Talking About Impact

I encourage foundations to look beyond formal evaluations and data for creative ways to be #OpenForGood and talk about their impact. While reports are important to growth and development, sharing stories can help you reach people in a way that statistics cannot. Explore new channels, platforms and content formats. Keep in mind that videos don’t have to be Oscar-worthy productions, and content doesn’t have to be polished to perfection. There’s something to be gained by encouraging those involved in your funded projects to speak directly and honestly. It creates intimacy and fosters human connections. And it’s hard to elicit those kinds of feelings with newsletters or reports.

What are your stories from the times you’ve tried, failed, and learned?

-- Mandy Flores-Witte

Bringing Knowledge Full Circle: Giving Circles Shape Accessible and Meaningful Philanthropy
June 21, 2017

Laura Arrillaga-Andreessen is a Lecturer in Business Strategy at the Stanford Graduate School of Business, Founder and President of the Laura Arrillaga-Andreessen Foundation, Founder and Board Chairman of Stanford Center on Philanthropy and Civil Society and Founder and Chairman Emeritus of the Silicon Valley Social Venture Fund. This post is part of the Glasspockets’ #OpenForGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

Laura Arrillaga-Andreessen PhotoNathalie Morton, a resident of Katy, TX, was passionate about giving back to her suburban Houston community. However, she felt her lack of philanthropic experience might hinder her effectiveness. 

After initial conversations with her friends and neighbors, she discovered that they shared her desire to give locally and, like herself, lacked the financial ability to make the large contributions that they associated with high-impact philanthropy. After initial online research, Nathalie learned that a giving circle is a collaborative form of giving that allows individuals to pool their resources, knowledge and ideas to develop their philanthropic strategy and scale their impact. Nathalie then discovered the Laura Arrillaga-Andreessen Foundation’s (LAAF.org) Giving Circles Fund (GCF) initiative, an innovative online platform that provides an accessible and empowering experience for a diverse group of philanthropists to practice, grow and scale their philanthropy by giving collaboratively.

“Philanthropists have an imperative to share the research and rationale behind their philanthropic decisions for the greater good.”

With LAAF support, Nathalie was inspired to create the Cinco Ranch Giving Circle to pool her community members’ resources for the greater good. In its first year, this circle of over 30 families has come together to invest thousands of dollars in local nonprofits — all through donations as modest as $10 per month. Every member found that sharing time, values, wisdom and dollars not only deepened their relationships with one another but also that the measurable impact they could have together far exceeded that which they could achieve alone. This experience empowered Nathalie and her fellow giving circle participants to see themselves as philanthropists and develop their practice in a collaborative environment.

Nathalie’s story is just one of myriad ways that the giving circles model has made strategic philanthropy more accessible. Two years ago, I wrote a post on this same blog about how funders should have not only glass pockets but also “glass skulls,” underscoring that philanthropists have an imperative to share the research and rationale behind their philanthropic decisions for the greater good of all who are connected to the issue.  Or put another way, giving circles can help donors of all sizes become #OpenForGood. GCF allows philanthropists, like Nathalie, to do just that — by empowering givers at any level to make their thinking and decisions about social impact more open and collaborative.

LAAF logoA lack of financial, intellectual and evaluation resources are barriers to entry for many people who want to give in a way that matters more. That’s why I’ve committed the past two decades to not only redefining philanthropy — I believe that anyone, regardless of age, background or experience, can be a strategic philanthropist — but also to providing highest quality, free educational resources (MOOCs, teaching materials, case studies, giving guides) to empower anyone to make the most of whatever it is they have to give. Although most GCF individual monthly contributions are in the double digits, the impact of our giving circles is increasingly significant — our circles have given over $550,000 in general operating support grants to nonprofits nationally. By design, giving circles amplify individual giving by providing built-in mechanisms for more strategic philanthropy, including increasing

  • Transparency: Giving circles are effective because they are radically transparent about their operations, selection processes, meeting etiquette, voting rules, etc. We have found that giving circles grow and flourish when members understand exactly how the circle works and their role in its success. In addition, all of our circles publish their grants on their GCF pages, so that current and prospective members have insight into each circle’s history, portfolio and impact.
  • Democracy: GCF giving circles have a flat structure, in which everyone has an equal vote — regardless of their respective donations’ size. With LAAF support and a comprehensive portfolio of resources, group leaders facilitate meetings — ranging from casual meetups to knowledge sharing and issue ecosystem mapping gatherings to nonprofit nomination and voting sessions. Even in multigenerational giving circles where members are able to give at different levels, all of their members’ voices, perspectives and opinions hold equal weight.
  • Accessibility: Giving circles require a lower level of financial capital than other philanthropic models. A 2014 study has shown a higher rate of participation in giving circles for Millennials, women and communities of color — reflecting the spectacular pluralism that makes philanthropy beautiful. [1] On our GCF platform, we host multiple college and high school circles that have started teaching their members to carve out philanthropic dollars even on a minimal budget. Additionally, most of our circles are open to the public, and anyone can join and actively participate (yes, that includes you!).
  • Risk-tolerance: With more diverse participants and lower amounts of capital, GCF giving circles are more likely to give to community-based or smaller organizations that typically struggle to secure capital from more established philanthropies, thus meeting a critical social capital market need.

The power of collectively-pooling ideas, experiences and resources, as well as sharing decision-making, inspired me to found Silicon Valley Social Venture Fund (SV2) in 1998. What began as a small, local giving circle has grown into the second largest venture philanthropy partnership in the world. More importantly, its experiential education model — grounded in the principles listed above — has influenced the philanthropic practice of hundreds of now highly strategic philanthropists who respectively have invested hundreds of millions of dollars globally.  To this day, being a partner-member of the SV2 giving circle continues to inform how I give and evolve my own philanthropic impact.  Now, powered by the GCF platform, technology gives all of us the ability to scale our own giving by partnering with like-minded givers locally, nationally and globally so we can all move toward an #OpenForGood ideal. The mobilization of givers of all levels harnesses the power of the collective and demonstrates that the sum of even the smallest contributions can lead to deeply meaningful social change.

--Laura Arrillaga-Andreessen

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[1] https://www.philanthropy.com/article/Giving-Circles-Popular-With/150525

Why Evaluations Are Worth Reading – or Not
June 14, 2017

Rebekah Levin is the Director of Evaluation and Learning for the Robert R. McCormick Foundation, guiding the Foundation in evaluating the impact of its philanthropic giving and its involvement in community issues. She is working both with the Foundation’s grantmaking programs, and also with the parks, gardens, and museums at Cantigny Park. This post is part of the Glasspockets’ #OpenForGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

Rebekah Levin photoTruth in lending statement:  I am an evaluator.  I believe strongly in the power of excellent evaluations to inform, guide, support and assess programs, strategies, initiatives, organizations and movements.  I have directed programs that were redesigned to increase their effectiveness, their cultural appropriateness and their impact based on evaluation data, helped to design and implement evaluation initiatives here at the foundation that changed the way that we understand and do our work, and have worked with many foundation colleagues and nonprofits to find ways to make evaluation serve their needs for understanding and improvement. 

“I believe strongly in the power of excellent evaluations."

One of the strongest examples that I’ve seen of excellent evaluation within philanthropy came with a child abuse prevention and treatment project.  Our foundation funded almost 30 organizations that were using 37 tools to measure treatment impact of treatment, many of which were culturally inappropriate, designed for initial screenings, or inappropriate for a host of other reasons, and staff from these organizations running similar programs had conflicting views about the tools.  Foundation program staff wanted to be able to compare program outcomes using uniform evaluation tools and to use that data to make funding, policy, and program recommendations, but they were at a loss as to how to do so in a way that honored the grantees’ knowledge and experience.   A new evaluation initiative was funded, combining the development of a "community of practice" for the nonprofits and foundation together to:

  • create a unified set of reporting tools;
  • learn together from the data about how to improve program design and implementation, and the systematic use of data to support staff/program effectiveness;
  • develop a new rubric which the foundation would use to assess programs and proposals; and
  • provide evaluation coaching for all organizations participating in the initiative.

The evaluation initiative was so successful that the nonprofits participating decided to continue their work together beyond the initial scope of the project to improve their own programs and better support the children and families that they are serving. This “Unified Project Outcomes” article describes the project and established processes in far greater detail.

But I have also seen and been a part of evaluations where:

  • the methodology was flawed or weak;
  • the input data were inaccurate and full of gaps;
  • there was limited understanding of the context of the organization;
  • there was no input from relevant participants; and
  • there was no thought to the use of the data/analysis;

so that little to no value came out of them, and the learning that took place as a result was equally inconsequential.

Mccormick-foundation-logo_2xSo now to those evaluation reports that often come at the end of a project or foundation initiative, and sometimes have interim and smaller versions throughout their life span.  Except to a program officer who has to report to their director about how a contract or foundation strategy was implemented, the changes from the plan that occurred, and the value or impact of an investment or initiative, should anyone bother reading them?  From my perch, the answer is a big “Maybe.”  What does it take for an evaluation report to be worth my time to read, given the stack of other things sitting here on my desk that I am trying to carve out time to read?  A lot.

  1. It has to be an evaluation and not a PR piece. Too often, "evaluation" reports provide a cleaned up version of what really occurred in a program, with none of the information about how and why an initiative or organization functioned as it did, and the data all point to its success.  This is not to say that initiatives/organizations can’t be successful.  But no project or organization works perfectly, and if I don’t see critical concerns/problems/caveats identified, my guess is that I’m not getting the whole story, and its value to me drops precipitously.
  2. It has to provide relevant context. To read an evaluation of a multi-organizational collaboration in Illinois without placing its fiscal challenges within the context of our state’s ongoing budget crisis, or to read about a university-sponsored community-based educational program without knowing the long history of mistrust between the school and the community, or any other of the relevant and critical contextual pieces that are effect a program, initiative or organization makes that evaluation of little value.  Placed within a nuanced set of circumstances significantly improves the possibility that the knowledge is transferable to other settings.
  3. It has to be clear and as detailed as possible about the populations that it is serving. Too often, I read evaluations that leave out critical information about who they were targeting and who participated or was served. 
  4. The evaluation’s methodology must be described with sufficient detail so that I have confidence that it used an appropriate and skillful approach to its design and implementation as well as the analysis of the data. I also pay great attention to what extent those who were the focus of the evaluation participated in the evaluation’s design, the questions being addressed, the methodology being used, and the analysis of the data.
  5. And finally, in order to get read, the evaluation has to be something I know exists, or something I can easily find. If it exists in a repository like IssueLab, my chances of finding it increase significantly.  After all, even if it’s good, it is even better if it is #OpenForGood for others, like me, to learn from it.

When these conditions are met, the answer to the question, “Are evaluations worth reading?” is an unequivocal “YES!,” if you value learning from others’ experiences and using that knowledge to inform and guide your own work.

--Rebekah Levin

The Real World is Messy. How Do You Know Your Foundation Is Making an Impact?
June 7, 2017

Aaron Lester is an experienced writer and editor in the nonprofit space. In his role as content marketing manager at Fluxx, Aaron’s goal is to collect and share meaningful stories from the world of philanthropy. This post is part of the Glasspockets’ #OpenForGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

AaronLesterIn a perfect world, foundations could learn from every mistake, build on every new piece of knowledge, and know with certainty what impact every effort has made.

Of course, we’re not in that world. We’re in the real, fast-paced world of nonprofits where messy human needs and unpredictable natural and political forces necessitate a more flexible course. In that world, it’s more challenging to measure the effects of our grantmaking efforts and learn from them. It turns out knowledge sharing is a tough nut to crack.

And without meaningful knowledge sharing, we’re left struggling to understand the philanthropic sector’s true impact — positive or negative — within a single organization or across many. The solution is a more transparent sector that is willing to share data — quantitative as well as qualitative — that tells stories of wins and losses, successes and failures—in other words, a sector that is #OpenForGood. But, of course, this is much easier said than done.

My role at Fluxx creates many opportunities for me to talk with others in the field and share stories the philanthropic sector can learn from. I recently had the chance to speak with grantmakers on this very issue.

Measuring Whose Success?

Even within a foundation, it can be difficult to truly understand the impact of a grant or other social investment.

“Lose the mindset defined by a fear of failure; instead, embrace one that drives you to search for opportunity.”

As Adriana Jiménez, director of grants management at the ASPCA and former grants manager at the Surdna Foundation, explains, it’s difficult for foundations to prove conclusively that it’s their slice of the grantmaking that has made a meaningful difference in the community. “When you collect grant-by-grant data, it doesn’t always roll up to your foundation’s goals or even your grant’s goals.”

The issue is that there’s no standardized way to measure grantmaking data, and it’s an inherently difficult task because there are different levels of assessment (grant, cluster, program, foundation, etc.), there is similar work being done in different contexts, and a lot of data is only available in narrative form.

One way to combat these challenges is to make sure your foundation is transparent and in agreement around shared goals with grantees from the start of the relationship. Being too prescriptive or attempting to standardize the way your grantees work will never create the results you’re after. Part of this early alignment includes developing clear, measurable goals together and addressing how the knowledge you’re gaining can and should translate into improvements in performance.

A grantee should never have to alter their goals or objectives just to receive funding. That sends the wrong message, and it provides the wrong incentive for grantees to participate in knowledge-sharing activities. But when you work as partners from the start and provide space for grantees to collaborate on strategy, a stronger partnership will form, and the stories your data tells will begin to be much more meaningful.

The Many Languages of Human Kindness

If sharing knowledge is difficult within one organization, it’s even more challenging across organizations.

FluxxJiménez points out that a major challenge is the complexity of foundations, as they rely on different taxonomies and technologies and discuss similar issues using different language. Every foundation’s uniqueness is, in its day-to-day work, its strength, but in terms of big-picture learning across organizations, it’s a hurdle.

Producing cohesive, comprehensive data out of diverse, fragmented information across multiple organizations is a huge challenge. Mining the information and tracking it in an ongoing way is another obstacle made more difficult because the results are often more anecdotal than they are purely quantitative. And when this information is spread out over so many regions and focus areas, the types of interventions vary so widely that meaningful knowledge sharing becomes untenable.

Gwyneth Tripp, grants manager at Blue Shield of California Foundation, also cites a capacity issue. Most foundations don’t have designated roles for gathering, tracking, organizing, and exchanging shareable data, so they resort to asking staff who already have their own sizable to-do lists. Tripp says:

“They have an interest and a desire [in knowledge sharing], but also a real challenge of balancing the everyday needs, the strategic goals, the relationships with grantees, and then adding that layer of ‘let’s learn and think about it all’ is really tough to get in.

“Also, becoming more transparent about the way you work, including sharing successes as well as failures, can open your foundation up to scrutiny. This can be uncomfortable. But it’s important to delineate between ‘failure’ and ‘opportunity to learn and improve.’”

Sparking Change

But foundations know (possibly better than anyone else) that obstacles don’t make accomplishing a goal impossible.

And this goal’s rewards are great: When foundations can achieve effective knowledge sharing, they’ll have better insights into what other funding is available for the grantees within the issues they are tackling, who is being supported, which experiments are worth replicating, and where there are both gaps and opportunities. And with those insights, foundations gain the ability to iterate and improve upon their operations, even leading to stronger, more strategic collaborations and partnerships.

Creating and promoting this kind of accessible, useful knowledge sharing starts with a few steps:

  1. Begin from within. Tracking the impact of your grantmaking efforts and sharing those findings with the rest of the sector requires organizations to look internally first. Start by building a knowledge management implementation plan that involves every stakeholder, from internal teams to grantee partners to board executives.
  1. Determine and prioritize technology needs. Improvements in technology — specifically cloud-based technology — are part of what’s driving the demand for data on philanthropic impact in the first place. Your grants management system needs to provide integrated efficiency and accessibility if you want to motivate staff participation and generate usable insights from the data you’re collecting. Is your software streamlining your efforts, or is it only complicating them?
  1. Change your mindset. Knowledge sharing can be intimidating, but it doesn’t have to be. Lose the mindset defined by a fear of failure; instead, embrace one that drives you to search for opportunity. Promote a stronger culture of knowledge sharing across the sector by sharing your organizational practices and lessons learned. Uncover opportunities to collect data and share information across organizations.

There’s no denying that knowledge sharing benefits foundations everywhere, along with the programs they fund. Don’t let the challenges hold you back from aiming for educational, shareable data — you have too much to gain not to pursue that goal.  What will you #OpenForGood?

--Aaron Lester 

Because What You Know Shouldn’t Just Be About Who You Know
June 1, 2017

Janet Camarena is director of transparency initiatives for Foundation Center.  This post is part of the Glasspockets’ #OpenforGood series done in partnership with the Fund for Shared Insight. The series explores new tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood. View more posts in the series.

Janet Camarena Photo"Knowledge is obsolete."  As a librarian, my ears perked up at this TEDx talk and articles buzzing about this in the education field.  It seems plausible.  Why memorize facts, when anything one wants to know can be readily looked up, on the go, via a smart phone? As a mom, I imagine my kids sitting down to prepare for rich, thought-provoking classroom discussions instead of laboring over endless multiple-choice tests. What an exciting time to be alive — a time when all of humanity’s knowledge is at our fingertips, leading experts are just a swipe away, the answer always literally close at hand, and we’ve been released from the drudgery of memorization and graduated to a life of active, informed debate! And how lucky are we to be working in philanthropy and able to leverage all this knowledge for good, right?

Though the active debate part may sound familiar, sadly, for those of us working in philanthropy, the ubiquity of knowledge remains more sci-fi mirage than a TED Talk rendering of our present-day reality.  As Glasspockets reported in “The Foundation Transparency Challenge” infographic, released last November, still only 10% of foundations even have a website, so even a smart phone is not smart enough to help connect you to the 90% of those that don't.

The Foundation Transparency Challenge also reveals other areas of potential improvement for institutional philanthropy, including a number of transparency practices not widely embraced by the majority of funders. Indeed, the data we’ve collected demonstrates that philanthropy is weakest when it comes to creating communities of shared learning, with fewer than half the foundations with a Glasspockets profile using their websites to share what they are learning, only 22 % percent sharing how they assess their own performance, and only 12 percent revealing details about their strategic plan.

Foundation Center data also tells us that foundations annually make an average of $5.4 billion in grants for knowledge-production activities, such as evaluations, white papers, and case studies. Yet only a small fraction of foundations actively share the knowledge assets that result from those grants -- and far fewer share them under an open license or through an open repository. For a field that is focused on investing in ideas -- and not shy about asking grantees to report on the progress of these ideas -- there is much potential here to open up our knowledge to peers and practitioners who, like so many of us, are looking for new ideas and new approaches to urgent, persistent problems.

“Sadly, for those of us working in philanthropy, the ubiquity of knowledge remains more sci-fi mirage than a TED Talk rendering of our present-day reality.”

As for having a universe of experts a swipe away to help inform our philanthropic strategies, the reality is that the body of knowledge related to philanthropic work is scattered across the thousands of institutional foundation websites that do exist. But who has time for the Sisyphean task of filtering through it all?

No coincidence, perhaps, that a main finding of a recent report commissioned by the William and Flora Hewlett Foundation was that foundation professionals looking to gain and share knowledge tend to prefer to confer with trusted foundation peers and colleagues. At the same time, the field is doing a lot of soul searching related to diversity, equity, and inclusion -- and what it can do to improve its performance in those areas. But if practitioners in the field are only sourcing knowledge from their peers, doesn’t that suggest their knowledge networks may be unintentionally insular and lacking in well…diversity of opinion and perspective? And might there be a way to connect the dots and improve the effectiveness, efficiency, and inclusivity of our networks by changing the way we source, find, and share lessons learned? 

In other words, shouldn’t what we know not just be about who we know?

#OpenForGood

The good news is that as more foundations professionalize their staffs and develop in-house expertise in learning, monitoring and evaluation, (as well as in grants management and communications), there are a number of developing practices out there worth highlighting. At the same time, a number of technology platforms and tools have emerged that make it easy for us to improve the way we search for and find answers to complex questions. Here at Foundation Center, for example, we are using this post to kick off a new #OpenForGood series featuring the voices of “knowledge sharing champions” from the philanthropic and social sectors. Some of these experts will be sharing their perspectives on opening up knowledge at their own foundations, while others will clue us in to tools and platforms that can improve the way philanthropy leverages the knowledge it generates (and pays for), as well as discovers new sources of knowledge. 

But before we get there, you might be wondering: What does it mean to be a social sector organization that is #OpenForGood? And how does my organization become one? Not to worry. The following suggestions are intended to help organizations demonstrate they are moving in the direction of greater openness:

  1. Grantmakers can start by assessing their own foundation’s openness by taking and sharing the “Who Has Glass Pockets?” transparency self-assessment survey.
  2. Funders and nonprofits alike can openly share what they are learning with the rest of the field. If your organization invested in monitoring and evaluating results in 2015 or 2016, make the effort to share those evaluations in our new IssueLab: Results In exchange for sharing your recent evaluations, you will receive an #OpenforGood badge to display on your website to signal your commitment to creating a community of shared learning.
  3. If you have lessons to share but not a formal evaluation process, share them in blog format here on Transparency Talk, on PhilanTopic, or on GrantCraft, so others can still benefit from your experience.
  4. Adopt an open licensing policy so that others can more easily build on your work.

The #OpenForGood series is timed to align with the launch of a new Foundation Center platform designed to help philanthropy learn from all the collective knowledge at its disposal. Developed by the team at IssueLab, whose collection already includes more than 22,000 reports from thousands of nonprofits and foundations, IssueLab Results is dedicated in particular to the collection and sharing of evaluations.

IssueLab Topic Graphic

IssueLab Results supplies easy, open access to the lessons foundations are learning about what is and isn’t working. The site includes a growing curated collection of evaluations and a special collection containing guidance on the practice of evaluation. And it’s easy to share your knowledge through the site – just look for the orange “Upload” button. 

The basic idea here is to scale social sector knowledge so that everyone benefits and the field, collectively, grows smarter rather than more fragmented. On a very practical level, it means that a researcher need only visit one website rather than thousands to learn what is known about the issue s/he is researching. But the only way the idea can scale is if foundations and nonprofits help us grow the collection by adding their knowledge here. If they do – if you do – it also means that philanthropy will have a more inclusive and systematic way to source intelligence beyond the “phone a friend” approach.

The bottom line is that in philanthropy today, knowledge isn’t obsolete, it’s obscured. Won’t you join us in helping make it #OpenForGood.

If you have a case study related to knowledge sharing and management and/or the benefits of transparency and openness, let us know in the comments below, or find us on Twitter @glasspockets.

--Janet Camarena

Giving Pledge Announces the Class of 2017
May 30, 2017

Eye on the Giving Pledge

The Giving Pledge, in a press release made public today, announced that 14 new participants have joined the effort launched by Warren Buffett and Bill and Melinda Gates in 2010 to encourage the world's wealthiest to commit the majority of their assets to philanthropic causes. This number includes the four previously unannounced pledges by Leonard H. Ainsworth, Mohammed Dewji, Dean and Marianne Metropoulos, and Terry and Susan Ragon -- bringing the total number of pledgers to 168. The class of 2017 includes Americans as well as pledgers from Norway, Slovenia, Monaco, and China. This year's pledgers include an agri-business titan, one of the earliest investors in Amazon.com, an airline entrepreneur, and the heirs to the Dolby Surround Sound fortune.

Profiles for all signatories are now available as part of our Glasspockets feature Eye on the Giving Pledge.

 

Since its inception in 2010, the Giving Pledge, Warren Buffett and Bill and Melinda Gates' effort to encourage the world's wealthiest to commit the majority of their assets to philanthropic causes, has garnered 168 signatories in 21 countries with a combined net worth of more than $800 billion.

Learn more about all the pledgers in our Glasspockets feature Eye on the Giving Pledge.

-- Daniel Matz

Practicing Transparency for Discovery and Learning
May 22, 2017

Richard Russell Resize Photo

At The Russell Family Foundation, we appreciate tools that help make the invisible more visible. This pursuit of transparency is a family trait that stems from our experience in the financial services industry, where we invented stock indexes that more truly reflect the market. The Frank Russell Company earned a reputation for quality research, long-term thinking and general excellence. We do our best to carry on in that tradition at the foundation.

In particular, we seek to communicate and practice our core values, such as lifelong learning and the importance of relationships. During the past 20 years, these touchstones have served us well.

Richard Woo Photo

Today, we’re relying on them even more as we prepare for a period of significant transition, which involves new roles for family members, changes to leadership and staff positions, and evolving our core programs. What’s different now, however, is that we are employing new tools to guide us.

Legacy Communications Toolkit

For us, transparency is as much about discovery as disclosure. That’s because the discovery process is how we determine: (1) what we know, (2) what we don’t know, (3) where we stand, and (4) what boundaries, if any, exist for a specific topic. Discovery can be a humbling and inspiring experience. Sometimes it exposes our blind spots; other times it reveals important new opportunities. Nevertheless, learning is the payoff for investing in transparency and discovery.

In 2016, we took steps to re-affirm our founding principles, in order to set the stage for the next 20 years of operations. We identified the need for additional frameworks to help guide us through important issues such as leadership succession and grant strategy. From those efforts, we’ve bundled together all the useful pieces, which we call our Legacy Communications Toolkit (it's a work in progress).

Over the past couple of years, we have developed some new components. One centerpiece is our three-dimensional chessboard, which we introduced in our last blog post. It is a useful tool for initiating and clarifying conversation about important issues that might otherwise be difficult to surface. The chessboard can be used to visualize and understand the complex layers of communications and expectations associated with foundation life – like how transparent we need to be when revising our grant strategy, or how we understand a family member who doesn’t want to participate.

Case in point: In a family foundation, tensions can arise when trustees hold competing or conflicting opinions and worldviews. If not handled sensitively, principled conversations among peers can become deeply personal, causing individuals to briefly lose sight of the organizational mission and the goal of serving the public trust. One such discussion arose among our trustees in 2016; at issue was the scope of themes that should be eligible for funding. The intentional and purposeful conversation among family trustees about this matter was facilitated by a skilled and trusted organizational consultant outside the foundation. With that assistance, the trustees clarified the boundaries between personal, familial, organizational and public goals – and eventually settled on a decision that balanced the greatest number of interests especially that of serving the foundation’s public mission. This exercise in more transparent communication among trustees and consensus decision-making was essentially the laboratory that gave rise to the three-dimensional chessboard.

Can you imagine applying the three-dimensional chessboard to a crucial conversation waiting to happen at a foundation near you?

Another dynamic tool we rely on is a graphic timeline of the foundation’s history. It is a 20-foot mural, on display in our office that highlights important moments from our beginnings in 1999 to the present day. The timeline is filled with photos, charts, and quotations, with more being added as time passes. This visual history does more than remind us of the past; it helps us appreciate the context of defining moments. Those moments (as well as the details of our history) constitute our collective narrative. We are continually exploring and discovering the appropriate balance between transparency, family privacy and a public trust.

TRFF visual-timeline

The Russell Family Foundation uses its timeline as a teaching tool.  Source: The Russell Family Foundation

To date, the timeline has proven to be an invaluable teaching tool, especially for younger family members who wish to take active roles in the foundation, or newcomers to our enterprise who want to know how we got here. It stimulates conversation and questions, and it has helped us onboard new community board members and staff by giving them a vivid sense of our history and mission. Grantees and community visitors are often intrigued by the informal imagery captured on the story wall, which invites their curiosity, discussion and ultimately a deeper relationship with our work.

Imagining the Future Together

The elements of our Legacy Communications Toolkit emphasize storytelling in its many forms: visual, narrative, historical, data-driven, and more. Storytelling activates our imaginations so we can see the changes we’ve accomplished or wish to make going forward. This process also helps us envision what level of transparency is required.

A good example of this approach is how we are currently updating one of our longest standing environmental programs, which focuses on the waters of Puget Sound.

After a decade of investment and hundreds of grants employing a wide variety of tactics, we took stock of our impact on Puget Sound protection and restoration. We reviewed our grant history, studied the most recent literature, interviewed regional thought leaders, and drew upon the relationships with our longtime grantees. The effort was illuminating – making the invisible more visible. Despite all that had been accomplished over the years, we recognized that our efforts were a mile wide and an inch deep.

Visualizing our impact in this way gave us the motivation to develop a new approach. We knew from past projects that there was an appetite for alignment among nonprofits. We also realized that our broad network of individual grantees gave us credibility to encourage greater collaboration within the field. We put these pieces together to create the Puget Sound Collective, an informal group of nonprofits and funders who desire a more coordinated regional vision and strategy for Puget Sound recovery.

Our partners joined the Puget Sound Collective for the possibility of making greater impact and doing more together. But, naturally, they want to know where their peers are coming from, how specific goals will be set, and how decisions will be made. In other words, they expect transparency. We knew going in that openness and candor would be the table stakes for this new forum. However, bringing people together to work across differences (organizations, missions, geographies, genders, race, class, etc.) requires transparency in all directions. That takes time; it takes deep, trusting relationships.

The experience has reinforced how important it is for the foundation to practice transparent behavior. We are building the road alongside our partners as we walk it. We need to be honest when we can only see as far down the road as they can. We need to be clear in our intention for grantees to set the agenda – to offer support without control – because relationships like this move at the speed of trust.

At a time when the country is experiencing deep divides and uncertainty, family foundations can reassure their constituents by demonstrating a commitment to transparency about their story and the essentials behind the work they do. However, they should also bear in mind the Goldilocks Principle – “not too hot, not too cold, but just right.” They need to find the best fit for their organization because the benefits of transparency are measured in degrees.

We hope our methods, experiments, and discoveries serve as useful references. Mahalo to those who commented on the first blog post. To everyone reading this installment, please share your thoughts, counterpoints or questions.

--Richard Russell and Richard Woo

The Givers: Wealth, Power, and Philanthropy in a New Gilded Age
May 10, 2017

(Daniel Matz is manager and content developer for Foundation Center’s Glasspockets.org portal. This review was first published in Philanthropy News Digest.)

Daniel X MatzThe mega-wealthy have long been celebrated in American culture. Even in the first Gilded Age, when the likes of Carnegie, Mellon, Rockefeller, and Sage were scorned as robber barons, their wealth — and power — were much admired. In their time, these titans of America's burgeoning industrial might determined the economic destiny of millions and set the course of the nation. And their philanthropy — more than a century on — continues to echo with all the force that money can buy.

Today, as we celebrate the dynamos of a new gilded age — their fortunes, in many cases, made younger, growing faster, moving at the speed of light — we're witnessing a second philanthropic boom. And that seemingly inexhaustible river of "private wealth for public good" brings with it the ideas and voices of those who, having made vast fortunes, are now determined to put that money to use. How society responds to and channels that torrent of money while making sure the ideas it funds best serve the interests of the American people is of broad concern.

“Giving by the mega-wealthy is going to be bigger, more sophisticated, and more focused on influencing public policy debates.”

In The Givers: Wealth, Power, and Philanthropy in a New Gilded Age, David Callahan gives us a grand tour of the philanthropic landscape in the opening decades of the twenty-first century while opening a window on how today's economic winners — having proved themselves in business — are eyeing philanthropy as the ultimate opportunity to convert wealth into power. But where a Matthew Josephson might have distrusted such a development, in Callahan's telling, these masters of the universe are thoughtful, broad-minded, and, yes, even likable. He's not interested in taking them down, criticizing their often rapacious business practices, or pointing out the role played by fiscal and tax policy in cementing their status as the .01 percent. Instead, his is a book about the giving away, not the getting, of great wealth.

Founding editor of the Inside Philanthropy website, a founder of public policy think tank Demos, and a former fellow at the Century Foundation, Callahan has a reputation as a keen observer of philanthropy and civil society and it serves him well here. Not only does he know his subject, he's also interviewed many of the people in his book — Priscilla Chan, Eli Broad, Melinda Gates, and John Arnold, to name a few — and is able to support his own judgments with their words. And what both he and they see is a future in which giving by the mega-wealthy is going to be bigger, more sophisticated, and more focused on influencing public policy debates.

David CallahanDavid Callahan

Of course, many of today's mega-wealthy, people like Warren Buffett and Michael Bloomberg, have indicated they have little interest in leaving much of their wealth behind. (In a recent 60 Minutes interview, Bloomberg joked with correspondent Steve Croft about "a guy on his death bed in a hospital with the rails around and his family looking down like vultures. And he looks up and says, 'I know I can't take it with me, but I can take the access code'.") Indeed, in the next decade alone, some $740 billion is likely to be distributed in the form of private philanthropy. And if the Giving Pledge — the Buffett and Gates effort to encourage the uber-rich to commit the majority of their wealth to philanthropic causes — is any gauge, we could see another trillion dollars in private wealth making its way to nonprofit organizations and causes over the lifetimes of the 158 current "pledgers" who have signed on. (Learn more about that campaign and its signatories at the Foundation Center's Eye on the Giving Pledge feature.) How all that money will be used over the coming decades is what former Secretary of Defense Donald Rumsfeld might call a known unknown, but it undoubtedly will have important and lasting effects, and that — as well as who will decide what its impact might be — is at the center of Callahan's inquiry.

In the book, Callahan examines the collision of two fundamental American values — freedom and equality — and how the wealthiest Americans have been able to leverage their money (for better or worse) to gain advantage in the marketplace of ideas. Sure, money in politics is as American as apple pie: for proof, look no further than the Supreme Court's ruling in Citizens United, the flood of cash swirling around political campaigns, and K Street lobbyists and super PACs. But much less is heard about the ways in which the mega-wealthy are using their philanthropy to influence public policy and (intentionally or not) drown out the voices of average Americans. We're not talking about eight-figure gifts for museums and the like; we're talking about philanthropy that shapes national agendas and priorities and promotes policies that affect Americans where they live — from promoting school vouchers, to hobbling the Johnson Amendment, to pushing for repeal of the Affordable Care Act.

It's one thing, for instance, for the average American to make a $100 donation to a cause she believes in, and it's certainly noteworthy when a wealthy donor trumps that with a gift a hundred thousand times larger; it's something else entirely when a donor puts up the money for a think tank to develop a public policy recommendation, hire researchers to provide intellectual cover for the policy, and disseminate the results through a report and a media campaign. The Brookings Institute has been around since the 1910s, the American Enterprise Institute since the 1930s, the Heritage Foundation since the 1970s. All are tax exempt, and all have been the beneficiaries of substantial philanthropic largesse over the years. What's different in 2017 is the full-throttled way in which such bounty has become another weapon in the ideological clash that defines our time: Left vs. Right, liberal vs. conservative, cosmopolitan vs. populist. What we are seeing, Callahan notes, is the mega-wealthy using their philanthropic dollars to define the terms of the debate and dominate the public square in areas and on issues that a generation ago were the purview of academics, technocrats, and policy makers.

The Givers - Book JacketSome might argue that this isn't necessarily a bad thing, and Callahan is quick to note that the mega-wealthy have no agreed-to set of interests and, as a group, are as ideologically and politically pluralistic as the country itself. If at times they can seem like gods throwing thunderbolts at one another, the diversity of ideas and approaches they represent seems to balance out: for every wealthy advocate of school vouchers and charter schools, there's an equally wealthy and committed advocate eager to double down on public education.

In a perfect world where government is more or less trusted to do the right thing, that might be okay, argues Callahan. But in an era of widening inequality and growing political polarization (exacerbated by our addiction to social media), government and traditional institutions are losing their ability to absorb those thunderbolts and forge compromises that satisfy the majority of Americans. It's not that the public square is empty; it's that the platforms from which the plural voices of American democracy typically are heard have been roped off and posted with "Do Not Enter" signs. For Callahan, it's no coincidence that the outsized influence on public policy of the mega-wealthy comes just at the moment when both institutional and government effectiveness appear to be in terminal decline.

With a nod to French economist Thomas Piketty, Callahan sees this decline as a by-product of mounting economic anxiety, driving broad disaffection with both major political parties and a loss of faith in the ability of government to materially affect the lives of those who have lost their livelihoods to globalization, automation, and de-industrialization. Into that vacuum has stepped the wealthy, with states and local governments increasingly looking to foundations and nonprofits to join forces in public/private partnership, and fund everything from education initiatives to homeless services to public parks. Every time a philanthropist gives $100 million to bankroll a new reform effort in a struggling school district, or convinces a city to spend a portion of its parks budget on a whimsical project, or provides millions for a campaign to convince the public to support/oppose an international climate agreement, writes Callahan, we are seeing a new kind of philanthropy in action. And there's no reason to believe the trend won't continue, or that it won't happen in ways largely beyond the ability of the public to control.

As much as The Givers pulls back the curtain on this reality, it's also a call to change how philanthropy in America is regulated. Readers of Callahan's posts on Inside Philanthropy will not be surprised by his prescriptions — chief among them a call for greater transparency and accountability in the sector (principles Foundation Center has long championed through our Glasspockets initiative). Here, though, Callahan has something more specific in mind: changing the rules to require wealthy individual donors, donor-advised funds, private foundations, and nonprofits to disclose more information about their giving, more quickly. He also calls for the creation of an independent Federal Reserve-style commission to oversee the nonprofit and philanthropic sectors; the establishment of formal metrics to assess charities' effectiveness; and for the IRS to be given more resources — and greater latitude — to audit more than the tiny fraction of nonprofits and foundations it currently reviews. Callahan also favors limiting the tax-deductibility of contributions to nonprofits that are not working to alleviate poverty or address other urgent social problems, and he wants to see foundation boards be more independent and representative of the communities they are charged with serving.

For Callahan, these are small changes — a somewhat Pollyannaish take that seems to ignore our current political climate and the treasured prerogatives of many large, important foundations and nonprofits. Yes, philanthropy needs more transparency and accountability, it probably needs new rules, and the public needs more and better information about how foundations and individual donors are spending their tax-advantaged resources.

But we also need to find the will, and a way, to restore the public square to something like its imagined heyday so that the voices of the rich and powerful are not the only ones heard in statehouses and the halls of Congress. As Callahan puts it, Alexis de Tocqueville didn't esteem America for its robust nonprofit sector; he admired it for its egalitarian ideals. Nurturing and sustaining those ideas over the coming decades should be something we can all agree on.

-- Daniel Matz

Eye On: Airbnb Co-Founders Joe Gebbia, Nathan Blecharczyk, and Brian Chesky
April 26, 2017

(Melissa Moy is special projects associate for Glasspockets.)

Two friends were struggling to pay their rent when they realized they could earn much-needed funds from travelers.  In 2007, they charged their first three customers $80 a night to sleep on an air mattress in their San Francisco apartment when local hotels sold out during a conference.

And the rest is history.

Joe Gebbia and Brian Chesky, friends and former Rhode Island School of Design classmates, expanded their enterprising idea.  With Gebbia’s former roommate, Nathan Blecharczyk, the trio founded Airbnb in 2008 and revolutionized the art of renting home space.  As Gebbia explained in a TED talk, Airbnb designs for trust to create a “culture of sharing… that brings us community and connection instead of isolation and separation.”

Within 10 years, the trio has groomed Airbnb into a $30 billion tech giant, a disruptive and controversial force that has transformed the travel and tech industry and popularized the idea of the “sharing economy.”  As Airbnb has grown, so have controversies and debates over its impact in already tight rental markets.  Criticism that the company has contributed to community displacement and a reduction in available long-term rentals have led to ongoing legal battles. Yet, despite the regulatory struggles, even hotels are rallying to find ways to imitate the trendsetting Airbnb.

 

Entrepreneur - Airbnb Trio
The Airbnb co-founders are among the youngest to join Warren Buffett and Bill and Melinda Gates in the Giving Pledge. It also marked the first time all of a company’s co-founders committed at the same time. Credit: Entrepreneur


Now the entrepreneurial trio – who are each worth an estimated $3.3 billion and among the youngest on the 2016 Forbes 400 billionaires list – have started making visible strides in the original sharing economy by engaging in philanthropy. 

The Airbnb co-founders are among the youngest to join Warren Buffett and Bill and Melinda Gates in the Giving Pledge, whereby wealthy individuals pledge to give away the majority of their wealth within their lifetime.  When they joined the Giving Pledge last year, it also marked the first time all of a company’s co-founders committed at the same time.

In a Fortune interview, the entrepreneurs credit Warren Buffett and Bill Gates with their decision to join the Giving Pledge.  Gebbia touted Buffett as a “Jedi master of philanthropy.”  And Chesky said Buffett’s argument resonated with him – wealth beyond a certain point has zero utility, and such wealth could have a greater social impact.

Still relatively new to philanthropy, the trio acknowledge they are taking their time to give away their wealth.  However, openness is at the heart of the sharing economy, and the Airbnb co-founders understand a public expectation of openness in philanthropy exists.

“I’ve always believed that you should [be public about giving], such that you can be very public about your values and what you stand for,” Chesky said in a Fortune interview.

Corporate Philanthropy

As the Airbnb co-founders design their philanthropic strategy, the company is experimenting with different ways to use its platform for good. 

The San Francisco-based company has created a disaster response platform that brings together hosts and community groups to provide free temporary housing for individuals and families displaced by disasters, as well as relief workers.  When a disaster occurs, Airbnb contacts local hosts who may volunteer to provide free housing; if no hosts are available, Airbnb will subsidize the housing cost.

“I’ve always believed that you should [be public about giving], such that you can be very public about your values and what you stand for.”

Airbnb connects hosts to help support local and national disaster relief efforts, and arranges disaster preparedness training.  Airbnb also contributes travel vouchers to support advance teams and large groups of relief workers for major national and international disasters.

More recently, the company has pledged to use its disaster response platform to aid refugees affected by President Donald Trump’s executive order. Over the next five years, Airbnb has committed to provide short-term housing for 100,000 refugees and those barred from entering the United States.  Airbnb also pledged $4 million to the International Rescue Committee over the next four years to support the most critical needs of displaced people worldwide.

Airbnb also recently announced a scheduled launch of a humanitarian division next month focusing on global issues such as displaced populations, rural flight and bias against strangers.

Given that building community is one Airbnb’s central philosophies, the company’s platform supports a number of opportunities for Airbnb hosts to make a positive social impact via global volunteerism and “Open Homes,” which provides housing at free or reduced costs for medical treatments, college visits, or family gatherings.

Through a “social impact experiences” program, Airbnb guests enjoy culture and learn about local causes in the cities they are visiting.  Local community leaders and volunteers are invited to create an opportunity that brings people closer to their work.  Nonprofit leaders and Airbnb hosts lead the experience, and the nonprofits receive 100% of the social impact experience fees. 

Airbnb hopes this will connect guests to issues they care about or introduce them to new causes.  The social impact experiences run the gamut, from visiting a local artist or animal shelter to attending a dinner and theater event, or spending a day with an urban gardener to create green space in Los Angeles. 

Airbnb has committed to fighting homelessness in New York City, where the company recently settled a lawsuit involving legislation that would fine Airbnb hosts up to $7,500 for renting out certain types of apartments and homes for less than 30 days.  Last year, the company donated $100,000 to WIN (formerly Women In Need), a group that helps homeless women and their children.  Additionally, Airbnb pledged to recruit volunteer hosts and guests to assist WIN clients with professional skills training, such as resume building and interviewing for jobs, and increasing children’s literacy.

Personal Giving 

The trio’s individual giving appears to be driven by a spirit of entrepreneurship; they want to give others the opportunity to achieve their dreams and support “future creatives and entrepreneurs.” 

Joe Gebbia

Joe GebbiaIn Joe Gebbia’s Giving Pledge letter, he described his hope to help other entrepreneurs: “I want to enable as many people as possible, especially in underprivileged communities, to experience this magic firsthand… and achieve their dreams.”

The 35-year-old Georgia native added, “I want to devote my resources to bring the moment of instantiation, when someone who has an idea sees it become real, to as many people as I can.  It can unlock the understanding that they can make things happen, that they can shape the world around them.”

Gebbia serves on the Board of Trustees at his alma mater, the Rhode Island School of Design (RISD).  In 2014, he pledged $300,000 to RISD for a $50,000 term scholarship and an endowed fund for talented students in need of financial aid.

Nathan and Elizabeth Blecharczyk

Nathan and Elizabeth BlecharczykIn Nathan and Elizabeth Blecharczyk’s Giving Pledge letter, the couple said they are in a “unique position to have significant positive impact” by giving away their wealth.  “We feel a responsibility to share our good fortune, and we pledge to dedicate the majority of our wealth over time to philanthropy,” the Blecharczyks said.

Nathan Blecharczyk, 33, who developed Airbnb’s website, demonstrated his entrepreneurial spirit early on.  When he was 12 years old, Blecharczyk learned how to code and wrote customized programs for clients; he developed popular programs for e-mail marketing.  By age 14, he founded an Internet software business and funded his Harvard University tuition with the sale of his business. 

The San Francisco residents cited their upbringing – his parents taught him to be inquisitive, confident and motivated, and her parents and teachers taught her to be self-aware and use her strengths to help others – as the reason to direct their philanthropy toward the “potential of children” and “transformative ideas.”

“Airbnb went from an off-the-wall idea to a transformative company as a result of assembling the right team – cofounders, mentors, investors, and later employees – and now we want to help others pursue unconventional ideas that can make the world a better place,” the Blecharczyks said in their letter.

The couple said their interests are in the areas of education, scientific research, medicine, space exploration, environment and effective governance.  “Our philanthropic approach will be reflected through the lens of our own passions and experiences but rooted in analysis to ensure we are choosing wisely,” the couple said.

Brian Chesky

Brian CheskyBrian Chesky, 35, wants his philanthropy to spur youth entrepreneurship.  “We all live with unknown potential.  The younger you are, the more unknown it is,” Chesky said in his Giving Pledge letter.  “But the clock ticks by each day of your life.  And each day someone young isn’t exposed to what is possible, their potential slowly dims.”

The New York native credited a high school teacher and RISD professors for helping him to dream and see that he could “design the kind of world I want to live in.”

“You can have a lot of impact on someone just by showing them what is possible,” Chesky said.  “With this pledge, I want to help more kids realize the kind of journey I have had.  I want to show them that their dreams are not bounded by what they can see in front of them.  Their limits are not so limited.  Walt Disney once said, ‘If you can dream it, you can do it.’  I would like to help them dream.”

To learn more, visit Foundation Center's Eye on the Giving Pledge feature and check out individual profiles for Joe Gebbia, Nathan and Elizabeth Blecharczyk, and Brian Chesky.

-- Melissa Moy

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About Transparency Talk

  • Transparency Talk, the Glasspockets blog, is a platform for candid and constructive conversation about foundation transparency and accountability. In this space, Foundation Center highlights strategies, findings, and best practices on the web and in foundations–illuminating the importance of having "glass pockets."

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