Transparency Talk

Category: "Grantee/Stakeholder Relationships" (67 posts)

Get Open: Leaders Reflect on Glasspockets' Impact
July 27, 2016

Let Glasspockets help your foundation achieve greater heights. Sharing strategy, knowledge, processes, and best practices in philanthropy is better for everyone – from the grantmakers to grantees and the communities they serve.

But don't take our word for it...

In our new video, Glasspockets: Making the Case for Transparency, philanthropy leaders - including representatives from the Barr Foundation, Ford Foundation, The William and Flora Hewlett Foundation, Conrad N. Hilton Foundation, among others - reflect on the positive impact that Glasspockets and working more openly has made on their work.

Get Open - join the "Glass Pockets" movement today!

Start with taking and sharing our "Who Has Glass Pockets?" transparency self-assessment.

-- Melissa Moy

Glasspockets Find: Exponent Philanthropy Video Series Encourages Transparency
July 14, 2016

(Melissa Moy is special projects associate for Glasspockets.)

Embracing failure has the potential to maximize effective and impact in philanthropy.  This trend of self-reflection and sharing lessons learned among foundation and funder leaders is upping the ante on the need for transparency and opening up the work of grantmakers.

Exponent Philanthropy – a philanthropic membership organization representing approximately 2,300 foundations and funders – won a Fund for Shared Insight grant last year to produce a video series that shares wisdom and best practices in philanthropy. The videos will delve into how foundations can be more open about how they work, why and how they make their decisions, and the lessons they have learned – both good and bad.

This year, Explonent Philanthropy released a total of nine Philanthropy Lessons videos that highlight tips and best practices for funders, grantees and philanthropy work. 

Among the videos, the importance of transparency and the tricky topic of evaluation are explored.  How can funders and grantees communicate honestly with one another, and with the communities they serve?  How can impact and effectiveness be measured?  What criteria should be used? 

Several funders acknowledged the challenge in evaluating the effectiveness of grantees and the measures used.  One funder likened the overzealousness of foundation reports to “overjudginess,” where foundation expectations of grantees may be unfair.  Another funder said it’s OK for a grantee to fall short of their program objectives; instead, he expected grantees to be honest and explain the encountered challenges and barriers.

Miguel Milanes, vice president of Allegany Franciscan Ministries (also profiled on Glasspockets), described the importance of flexibility and listening, truly listening to grantees.

Milanes’ organization had given a $2,000 grant to help preserve Mexican American culture through traditional dance and requested a written report on the project outcomes.  Unable to speak or write in English, two grantee representatives gave a face-to-face report to Milanes and shared two binders full of photos and receipts documenting the project.

“It was more important than any report I’ve ever received,” Milanes said of the unorthodox grant report.  “That was a seminal moment.  It changed the way we did our grantmaking and our reporting.  We accept other types of reports and documents on the grants we make.”

Other foundation leaders raised questions about the how and why of evaluation.  Would pre-and post-test survey results really show the impact of helping a human trafficking survivor?  Is the requirement of sending an international fax report of every attendance list for an African HIV women’s program excessive and costly?

Exponent Philanthropy’s innovative project also invites website visitors and funders to share their lessons and personal stories on the website and also via social media using #MyPhilLesson. 

One website visitor, Lisa Tessarowicz of The CALM Foundation, shared how being “uncomfortable” and not having the answers actually helps foundations to think creatively, take more risks to “experiment more and think critically” about how money is given away.

We look forward to seeing more stories from funders, grantees and community at large.  It will interesting to see what grantmaking leaders glean from their experiences with grantees, and how they will apply these important lessons to improve philanthropy and elevate transparency.

--Melissa Moy

From Cardboard to the Cloud: Grantmaking Systems in an Era of Collaboration and Learning
April 6, 2016

(Adriana Jimenez is grants manager at the Surdna Foundation and also serves on the board of directors of the Grants Managers Network.  She regularly contributes to Transparency Talk, discussing issues pertaining to transparency, data, and grants management.)

AjimenezThe Surdna Foundation’s first grants management system was made of cardboard: it was a shoebox filled with index cards. (Next there was a custom-built system, followed by an off-the-shelf installed one). For decades, this box served the foundation’s basic record-keeping needs, but technology –and transparency – eventually took precedence.  

Now in its 99th year, the foundation has since ditched the cardboard for the cloud. In 2015, Surdna transferred its grantmaking database to the workflow- and cloud-based system, Fluxx.

Moving to the cloud has helped the foundation become more open, streamlined and transparent.

These benefits were not accidental. Our decision to switch grants management platforms arose from a 2012 three-year strategic Roadmap which recommended the following changes in support of mission: 

1) Working more collaboratively with grantees.

2) Collaborating and learning within the foundation.

3) Sharing data and lessons learned with the philanthropic sector.

To implement these changes Surdna’s Roadmap suggested retooling outdated systems and processes. It was clear we’d need a new grants management system: we’d reached the limits of our next cardboard box.

Surdna’s transition to the cloud highlights how foundations are beginning to use grants management systems to inform and improve their overall strategic directions. Through the use of data- and community-driven platforms, funders can support their efforts in collecting, harnessing and sharing better information, while working more collaboratively across teams and beyond.

Here’s how our new grantmaking system is helping us advance Surdna’s strategic goals.


1)  Working more collaboratively with grantees.

Cloud-based platforms provide actionable data on-demand. This has been empowering for staff, particularly those who previously lacked direct contact with our grant information (and those with busy travel schedules).

Phil Henderson, President of the Surdna Foundation, says: “Our new system has made data accessible on the fly. I can now review and approve grants from any location and drill down to get more information.” (And by “drill,” he means literally – he recently approved a grant from his dentist’s chair.)

"Working jointly with grantees has added transparency to our processes."

Beyond its streamlining implications, this opens new channels for deepening our connections with grantee partners and empowering our senior leadership. For example, while on the road the president can now use organizational and grants data to help him strategize for site visits, or identify grantees to greet at a reception. With the aid of a mobile app a data point becomes a real person, fostering face-to-face collaboration.

Via the cloud-based grantee portal, invited applicants can now work collaboratively with program officers throughout the proposal-writing process and get feedback from staff in real time.

Working jointly with grantees has added transparency to our processes. For instance, in our previous system grantees had no way of accessing their “final” proposal (with edits made by Surdna’s program and grants management staff) online; now they can view revisions in real time, as well as access information on upcoming payments, reports, and past grants.

For Jose Garcia, Program Officer for the Strong Local Economies Program, the portal has expedited the proposal formulation process and created a new, direct line of communication between program staff and applicants. Moving to the cloud has “decreased bureaucracy in our work with grantees and prospective grantees, allowing greater responsiveness to both. It has eliminated unnecessary paperwork so we can spend time on the important stuff.”

By “important stuff,’ he means our mission, and the people working to make it happen. Streamlining our processes means grantees can spend more time on their own mission-related activities, rather than draining resources on fundraising.

In a recent survey, grantees described the portal as “accessible,” “user-friendly,” “easy” and “organized”. 85 percent of respondents were “satisfied” to “very satisfied” with the accessibility of Surdna’s application forms.

But there is room for improvement. Grantees felt ambivalent about their level of satisfaction with the portal as a tool for communicating with Surdna staff. Only a total of 23 percent were either “satisfied” or “very satisfied, while 1/3 were “neither satisfied nor dissatisfied,” and 52 percent were “unsure”.

By making future enhancements to the portal we can continue to unlock its potential as a robust communication tool.


2)  Collaborating and learning within the foundation.

Unlike many installed databases (designed primarily for grants managers), our workflow- and cloud-based system is used regularly by everyone on staff, from the receptionist to the president. Working on a single platform has reduced shadow systems while supporting a more holistic understanding of our work across programs.

Intuitive searches and dashboards provide a birds-eye view of Surdna’s grantmaking landscape, past and present. This has aided our cross-programmatic learning:

“One of Surdna’s strengths is that each program exists within a larger ecosystem of all programs. In the Thriving Cultures Program, we also think in terms of Sustainable Environments and Strong Local Economies [Surdna’s other 2 programs areas]. We can now view the arts in that broader context,” says Shin Otake, Program Associate for the Thriving Cultures Program.

Shared workflows help his team (and others) keep track of grants in the pipeline: “the grant approval process from invitation to approval is seamless. Any member from my team or the Office of Grants Management can see the status of any grant at any given moment, or create reports to map out where we’ve been and where we’re going.”

"Using data- and community-driven platforms, funders can better share information and collaborate internally and externally."

Increased collaboration among finance, grants management, and program staff has also improved our internal controls.

For example, the finance department can now reconcile grants payments by running monthly reports in the system. The timeliness of these reports is key, as it allows grants management to address errors early on, and provide accurate spending data to program staff for budgeting purposes.  

Non-grant contracts (such as fees for consultants, research, grantee convenings, etc.) have also migrated to our grants management system, where they can now be approved and monitored in a central location by Surdna’s Chief Financial Officer. For Controller Matt Walegir, “this has provided a great oversight procedure which did not exist before. We can now get a complete picture of where our contracts are at any given moment.”

Tracking non-grant contracts in a grants database has significant implications beyond internal controls and budgeting. By co-mingling contracts and grants in one space, we are reminded that our tools for impact extend beyond traditional grantmaking. At Surdna, we also have program-related investments (also tracked in Fluxx), mission-related investments, contracts, funder collaboratives, and of course, communication.

Thinking of these “tools in the toolbox” holistically is critical for foundations as they continue to look less “traditional” in the future.

3)  Sharing data and lessons learned with the philanthropic sector.

This priority has the greatest implications for advancing Surdna’s commitment to transparency.

Helen Chin, Director of Surdna’s Sustainable Environments Program, says the new system has “opened up how we interact with the grantmaking process and compliance protocols. It has allowed staff to access reports and other data without having to bypass its gatekeepers, the Office of Grants Management.” 

The “democratization of data” she describes has been a major cultural shift at Surdna, and will continue to transform the way foundations work as the boundaries between different roles are shifted. For example, if program staff can access reports and other data on their own through streamlined processes, the role of grants management can continue to become more strategic, helping foundations interpret their data (rather than merely provide it) to drive decisions. Data-driven foundations can learn from their work over time and share their lessons with the field, helping them become more transparent about their work.

A recent study by the Center for Effective Philanthropy found that most foundations’ top barriers to achieving transparency are staff-related: 31 percent do not have the time to invest in working to be transparent, and 28 percent lack consistent levels of transparency across staff.

Staff limitations such as these can be appeased by putting the right tools in the right hands (if you hired the wrong hands, that’s a different story!). Cumbersome systems – not people – are what often create stopgaps and inconsistencies.

Fortunately, technology can capture such stopgaps.

Our new system enables the sharing of data with the sector through its ability to communicate with external datasets. One example is our adoption of the Foundation Center’s GeoTree, a taxonomy to classify grants by geographic area served.  This information can now be aggregated into the Foundation Center’s repository and made available to a community of funders, non-profits, and researchers seeking to understand the broader funding landscape.

Taken further, foundations can expand the capabilities of their grantmaking systems through the integration of third-party programs to enhance data analysis, visualization, and operations.  Grants management systems are just beginning to facilitate the connection of their platforms with tools like Tableau, PolicyMap, Census Data Mapper and Foundation Maps to help funders make better sense of their data and aid them in decision-making.

We’ve only scratched the surface. For Jonathan Goldberg, Director of Grants Management, Learning, and Information Systems, “The real power could come from what we learn and share with others outside the foundation.  Consider all the data that foundations currently maintain, and all the untapped knowledge that we might extract by aggregating and sharing that information within and beyond the grantmaking community.  It’s something this platform is tailor-made for, and it could be transformative to the field of philanthropy and those who benefit from it.”

As we enter a new era of collaboration and learning, we’re excited to explore the vast possibilities of continuing to break down foundation silos through cloud-based systems.

We may not have all the answers yet, but when we do we promise not to hide them in a cardboard box.

--Adriana Jimenez

Size Doesn't Matter
March 28, 2016

(Molly Talbot-Metz is vice president of programs at the Mary Black Foundation.)

Molly Talbot-MetzWhat does the Mary Black Foundation, a small private foundation in Spartanburg, SC, have in common with some of the country's biggest and most well-known foundations like the Bill and Melinda Gates Foundation, the Robert Wood Johnson Foundation, the Ford Foundation, and W.K. Kellogg Foundation?

The Mary Black Foundation is pleased to announce that we have joined 19 other U.S. foundations that have each joined the "Reporting Commitment," an initiative managed by Foundation Center. The Reporting Commitment is intended to shed light on the flow of philanthropic dollars. Housed at Foundation Center's Glasspockets, the Reporting Commitment calls for foundations to make grant information available to each other and the public at least quarterly in a common reporting format that shares the kinds of grants we fund, including the amount, duration, and purpose.

Mary Black FoundationOur decision to participate in the Reporting Commitment is a reflection of our desire to be a transparent community partner. According to Merriam-Webster, to be transparent is to be "easy to notice or understand; honest and open; and not secretive." Having been in philanthropy for almost 15 years, I know that transparency is not a word many use to describe foundations. For most people, the work of philanthropy is a mystery. There is often confusion and uncertainty about how foundations work and what they fund. They are often disconnected and isolated from the communities they serve. Slowly, this may be changing.

The Mary Black Foundation strives to be transparent in all that we do, and our participation in the Reporting Commitment was a logical addition to our existing efforts to be open and transparent with our community partners, the nonprofit sector, other foundations, and the general public. Since its inception, the Mary Black Foundation has published its grants in an annual report in print or on our website. In 2014, we redesigned our website to more clearly communicate our grantmaking process and guidelines.

"Openness requires a culture of transparency."

Now, in addition to our annual report and listing of funded organizations, you will also find on the Foundation's website its bylaws, code of ethics, financial statements for the past five years, listing of staff and board members, strategic plan, and funding logic model. It is important to the Foundation's board and staff that we go above and beyond the required IRS disclosure of funded grants. This kind of openness is not difficult for foundations of any size, but it does require a culture of transparency. 

Our commitment to transparency goes beyond openly reporting our policies and procedures and the grants we fund. The Foundation strives to be actively involved in the community and to be equal partners in community initiatives. Our public commitment to partnership is one of the reasons we were selected to lead Spartanburg's involvement in a national competition to improve health outcomes in our community. We will ensure that lessons learned and changes in health outcomes are tracked and reported. In that way, our successes and challenges both can help others as they embark on similar efforts.

We hope other foundations - big and small - will see the importance of being more transparent and engaged in the communities they serve and make the Reporting Commitment pledge. By collectively being transparent about our work, we strengthen our credibility and increase public trust, improve grantee and community relationships, facilitate collaboration among each other and reduce duplication of efforts, and build a shared community of learning.

-- Molly Talbot-Metz

Innovation Trends: The Influence of Transparency Across Multiple Sectors
February 25, 2016

(Melissa Moy is special projects associate for Glasspockets.)

A thoughtful and recently released report from Weber Shandwick –“Innovation Trends: Always-On Transparency” – investigates how transparency and openness can be implemented into organizations across corporate, social and public sectors.

Leader voices include Howard Schulz, Starbucks Chairman and CEO; Paul Polman, Unilever CEO; Jean Case, Case Foundation CEO; and Brad Smith, Foundation Center CEO.

AO_social_TC-1 and 3
Rather than view transparency and openness as an administrative burden, leaders among corporations, foundations, nonprofits and government share the realization that working in a more open way can accelerate effectiveness in unexpected ways. 

One organization is embracing failure and encouraging others to be open about what is not working.  As part of its “Be Fearless Campaign,” Case Foundation shares lessons learned on its website.  The foundation encourages organizations to “fail forward” and work through challenges by solving the right problem, being a collaborator and leading through uncertainty, and remaining humble to acknowledge learning opportunities and feedback. 

Transparency and openness can accelerate effectiveness in unexpected ways.

For “a clear theory of change” and transparency across nonprofits and foundations, Case advised that organizations must disclose legal status and financial accountability as well as evaluate effectiveness using rigorous social and environmental metrics.

At Foundation Center, Smith suggests foundations can take three critical actions to foster openness and partnership: innovate together, listen more and share early and often.  Foundations have the unique opportunity as funders and experts to “set the tone for collaboration among their grantees” and incorporate their perspectives into program design, measurement and evaluation.

The report summarizes what transparency looks like across sectors:

  • Corporate: Lead and engage audiences to create shared value
  • Social: Live and foster a culture of shared accountability and impact
  • Public: Empower an informed and active populace

The report also summarizes common roadblocks to transparency across sectors.   According to the report, a lack of understanding of where to begin and how to move forward are the most common barriers to transparency.

To help address these barriers, the report offers an insightful five-step roadmap that provides concrete steps, or “a starting point for organizations across sectors to align their practices with best-in-class transparency efforts.”

Roadmap highlights:

  1. Integrate – Embed transparency and accountability throughout the organizational culture
  2. Listen – Create feedback loops to invite internal and external stakeholder perspectives
  3. Measure – Align indicators and analytics processes to continuously track outcomes and impact
  4. Learn – Surface examples of challenges and successes to document what works and fix what doesn’t
  5. Lead – Curate a rich multi-channel dialogue about progress and impact to share the transparency journey with key stakeholders.

Another helpful feature is a template that details how to visualize and act on concrete next steps.  The graph points to four key areas: research and reporting; thought leadership; storytelling and campaigns; and events and convenings.

For example, the firm advises how leaders should act in the area of thought leadership. 

  • With employees: “Empower employees to contribute to thought leadership with their own perspectives and impact examples.”
  • With consumers: “Position thought leadership as the authentic voice of the organization, leveraging diverse spokespeople.”
  • With shareholders and boards: “Leverage board member and shareholder expertise and perspectives to inform thought leadership and help co-create op-eds and think pieces.”

The leader lessons and transparency plan provide a unique framework and may help remove some of the guess work and uncertainty out of what organizations should explore and where change can occur.

How can your organization “fail forward” and cultivate a culture of transparency, openness and dialogue?  Where can you start today?

--Melissa Moy

Big Philanthropy’s Social Impact Depends on Its Social License
January 14, 2016

(Krystian Seibert is the Policy & Research Manager at Philanthropy Australia and tweets at @KSeibertAu.)

KSeibert2Mark Zuckerberg and Priscilla Chan’s recent pledge to donate 99 percent of their Facebook shares to the Chan Zuckerberg Initiative (CZI) quickly became the subject of criticism from some quarters of the not-for-profit sector.

Some of this criticism focused on how Zuckerberg and Chan decided to establish the CZI as a “Limited Liability Company” (LLC), rather than as a traditional foundation.

There are some advantages to doing this – a LLC has much more flexibility to contribute to the common good by investing in for-profit companies as well as by donating to not-for-profits.

But because a LLC isn’t subject to the same regulatory requirements as a traditional foundation, in theory it could fund things which don’t necessarily further charitable purposes.

“Legitimacy is critical to philanthropy.”

Criticism has also focused on how such a massive pledge, combined with the use of a “less accountable” LLC, could lead to a further concentration of power in the hands of wealthy people such as Zuckerberg and Chan.

This debate has opened up an opportunity to have an important discussion about how philanthropy, particularly “big philanthropy,” relates to the broader community – and what kinds of actions can enhance this relationship in order to maximize both philanthropy’s social impact and the community’s support for its work.

In this context, the concept of a “Social License to Operate” is very relevant. This concept has received more attention within the private sector, particularly within the mining industry, but has received little attention within the not-for-profit sector.

It reflects an increasingly common view that private companies can’t just do what they want and ignore the needs of communities. 

Rather, they need to acquire and maintain a Social License to Operate – which is the level of acceptance or approval continually granted to an organization’s operations or projects by the community and other stakeholders.

Defining the Social License to Operate

It’s not a license in a formal sense – you don’t apply for it and if you tick the right boxes you get it. It’s something a company earns through its actions – it’s an intangible asset which a company builds up and must work to maintain, in a similar way to a company’s reputation (although it’s different to a company’s reputation).

Therefore, Social License is a type of “informal” or “soft” regulation, as opposed to “formal” or “hard” regulation which is determined and enforced by governments and regulators.

It essentially revolves around a question of legitimacy – whether a company’s actions are viewed as “right” – not just by their shareholders, but by stakeholders more broadly. It has various levels, as shown in the diagram below.[1]

 

Krystian Graphic

It’s therefore equally relevant to philanthropy. That’s because legitimacy is critical to philanthropy – if philanthropy is not seen to be contributing to the common good, or acts in a manner which is inconsistent with community expectations and norms, then it will lose its legitimacy. Ultimately that means that philanthropy will stop being philanthropy.

Philanthropy’s Social License to Operate

That’s why it’s important for there to be conscious attention to what philanthropic organizations need to do in order to acquire and maintain a Social License.

Arguably, Social License is easier to acquire and maintain for smaller foundations – for them it could simply come down to adopting a conscientious approach to grantmaking which involves supportive engagement with grant recipients, and being responsive to the needs of the community as they change over time.

It’s particularly important in the case of “big” or “mega” philanthropy such as the CZI – and for these philanthropic organizations the bar will be set higher.

That’s because “big philanthropy” does vest a large amount of power in philanthropists to direct what outcomes are funded. Despite widespread apathy about government, government does still derive legitimacy from the ballot box – but “big philanthropy” isn’t subject to elections or term limits.

Because of its size, the actions of “big philanthropy” will be scrutinized by other organizations within the philanthropic sector, not-for-profits, the media, as well as the communities in which it operates. Therefore, if “big philanthropy” lacks a conscious focus on its Social License, its actions could result in a loss of legitimacy.

So what does acquiring and maintaining a Social License actually require of “big philanthropy”? There are no hard and fast rules, and each philanthropic organization which recognizes the importance of its Social License should examine for itself what it needs to do in its own particular situation.

Transparency

However, operating in a manner which is transparent and shares power would be particularly important in the case of the CZI and other large philanthropic organizations.

“The Chan Zuckerberg Initiative will need to both be open about its work and also share power.”

Transparency means being open about how a philanthropic organization such as the CZI is governed, what it funds, how it funds and what the outcomes are.

If the community doesn’t know what the CZI is doing, how will they be able to make an assessment of that work and its merits in terms of furthering the common good? If the community is unable to do that, then it’s impossible to establish and maintain legitimacy.

A culture of secrecy tends to breed skepticism. On the other hand, by being and transparent and open, a philanthropic organization such as the CZI can actively demonstrate its commitment to the common good, and establish a relationship with the community based on mutual trust and respect.

A good first step would be for the CZI to commit to meeting the full range of transparency measures which are set out as part of the Foundation Center’s Glasspockets initiative.

Sharing Power

The next step would be to think about ways to share power, which means directly engaging with the communities in which a philanthropic organization such as the CZI will be active. Engaging doesn’t mean just listening – it means working in genuine partnership with stakeholders.

Again, there are no hard and fast rules – but at one end of the spectrum, such engagement would involve consulting stakeholders and using their feedback to inform a foundation’s strategy and key decisions. At the other end of the spectrum it could involve more directly including stakeholders in the decision making process, which is what one small foundation in Indiana has done.

I would expect that the CZI will be trying to address some really complex and multi-faceted problems – to do this effectively, it will need to both be open about its work and also share power with subject matter experts, community leaders, not-for-profits and other philanthropic organizations.

Sharing power is an opportunity to leverage expertise, secure stakeholder buy-in and also share responsibility for outcomes.

Ultimately these are just two examples of how philanthropy can go about establishing and/or maintaining its Social License – however every philanthropic organization’s legitimacy will depend on a variety of factors. It’s something “big philanthropy” certainly needs to focus on, but also something which all philanthropic organizations should turn their minds to.

What do you think philanthropic organizations need to do to establish and maintain their Social License?

--Krystian Seibert

 [1] Adapted from: Ian Thomson, Robert G. Boutilier, Modelling and Measuring The Social License To Operate: Fruits Of A Dialogue Between Theory And Practice, 2011. This paper, along with other resources on the topic of Social License, is available at this website.

Serving the Public Good (by Invitiation Only)
November 30, 2015

(Brad Smith is president of Foundation Center. This post originally appeared on Philantopic.)

Board_smithb_180_180_s_c1America's foundations are not particularly interested in receiving your proposal. Earlier this year I did a quick search on Foundation Directory Online (FDO) of the 96,042 independent, company-sponsored, and community foundations based in the U.S. The results were pretty shocking: only 26,663 are willing to accept unsolicited proposals. That's right, 28 percent. True, many of these are the larger, staffed foundations that hold the bulk of the sector's assets. So I took a look at the 967 foundations that have $100 million in more in assets and account for close to half of all foundation giving by U.S. foundations. The results are more encouraging, but only somewhat — 568 (58 percent) of them accept unsolicited proposals.

I find this troubling, on two counts. The first is because of the grand public policy bargain that makes institutionalized philanthropy possible in America: wealthy donors are given significant tax incentives to create and maintain foundations in exchange for providing a demonstrable, long-term contribution to the public good. As much as I understand how small foundations (especially) might not want to spend their resources on creating a bureaucracy whose primary task is to turn down the overwhelming majority of proposals they receive each year, it still bothers me. Somewhere in my heart I believe that, when it comes to foundations, the public good is best served when the public (in the form of social sector organizations) can freely apply for support. I can understand how a foundation may want to have a program or two that does not accept open applications, but to shut out the public entirely from any unsolicited inquiries is something I have trouble accepting.

Moreover, this can further isolate foundations, institutions that are already insulated from the kinds of market, electoral, and fundraising pressures that lead to standardization, transparency, and accountability in other sectors. This is also the source of foundations' most precious asset — the philanthropic freedom that allows them to take risks, stick with difficult issues over the long-term, and make leaps of faith that can spark whole new ways of solving the world's most pressing problems. To the extent that foundations put more emphasis on creating elaborately designed strategies while shutting themselves off from unsolicited proposals, their work can become a kind of endowed activism.

So, what can foundations do?

Somewhere in my heart I believe that, when it comes to foundations, the public good is best served when the public can freely apply for support.

Keep the door open, even if it is just a crack. No matter how bright a foundation's trustees or staff might be, their networks are necessarily limited. And, as I can attest from long years of experience as a foundation professional, no matter how good your own ideas are, there are many people in the world with better, more creative ones. So it's just good business for a foundation to maintain at least one program area that freely allows organizations to apply for funding. Think of it as a kind of venture window or idea lab for your foundation. Failing that, foundations can signal their willingness to accept brief letters of interest, after which staff can decide whether or not to invite a formal proposal.

Create a website. While a remarkable 93 percent of American foundations do not have a website, there are some countries like the Netherlands where a Web presence is required of all foundations. (But that's a topic for another blog post.) In terms of numbers, the majority of American foundations are very small and have little or no infrastructure. They figure: "If we put up a website, we will be flooded by proposals that far exceed our grantmaking budget and most of which do not respond to our priorities." A simple website can actually help and gives you the chance to be crystal clear about what your foundation will fund and what it will not. Foundation Center has a service that designs and hosts (more than two hundred) foundation websites to make this process as simple and painless as possible.

Do a good job filling out your 990-PF tax return. For that huge majority of foundations that do not have websites, the 990-PF is the principal source of information about them for the public. It is also used by Foundation Center and others to build databases that describe foundation interests, priorities, and limitations. The Internal Revenue Service, in coming years, will require digital filing of 990s and will make them available as machine readable open data for use by anyone with a computer and a good algorithm. In other words, information about your foundation will be everywhere, and it will be based primarily on what you say about yourself in the tax return.

What can nonprofits do?

InviteOnlyI once gave a live Web chat with the seemingly contradictory title "How to get a grant from a foundation that doesn't accept proposals." This is one of the most frequent questions posed to Foundation Center staff and the professionals who staff some four hundred and fifty Funding Information Network affiliates in all fifty states. The answer basically boils down to what my mother told me when I was growing up: "It's who you know that counts." In more modern parlance this means networks. If a foundation says it will not accept unsolicited proposals, look for a connection that could lead to an invitation to the party. Use Foundation Directory Online to scour its board and staff lists (if they have staff). Look at all their grants and who is getting them for what purpose. If you or one of your trustees has a connection with someone on the grants list, see if that organization will introduce you to the foundation. Remember, foundations that do not accept unsolicited proposals still make grants. Your task is to find a way on to the invitation list. The good news is that foundations tend to fund organizations consistently over time, so once you get that first grant (and perform well) there is a strong chance that future grants will follow.

Foundation Center sits at the nexus — or, to use the postmodern term, "interstices" — of foundations and the nonprofits they support. Though we know both types of organizations extremely well, we strive to remain religiously neutral by not picking winners or losers or otherwise classifying organizations as good or bad, worthy, or unworthy. Nevertheless, we do see trends, and some of those are worth noting, exploring, and perhaps going public about. As one who has committed his professional life to philanthropy and the social sector I am still wrestling with this one. Help me think it through in the comments section below.

--Brad Smith

Grantmaker Transparency: The Dawn of a New Age in Philanthropy
November 16, 2015

(Aaron Lester is demand generation manager at Fluxx.  This blog post first ran in PhilanTopic.)

Aaron_lester_for_PhilanTopic"People tend to be private about love and money, and in philanthropy, it's both," says Janet Camarena, director of transparency initiatives at Foundation Center.

It's only natural that, traditionally, philanthropy has unfolded behind closed doors. On the one hand, the freedom to make personal funding choices gives grantmakers the ability to stay above the fray, uninfluenced by both market and political pressures. On the other hand, it doesn't allow the public to understand, learn from, or think critically about philanthropy.

"Giving and charitable acts are such private, emotional transactions," says Suki O'Kane, director of administration at the Walter and Elise Haas Fund. "How do you come from such strong traditions of privacy and intimacy, and bring that out into the open?"

Where do things stand?

Indeed ­– how do we as a sector make the switch from a traditionally opaque business model to an enterprise that embraces more transparency? It all comes down to the following questions: What am I funding? Why am I funding what I'm funding? Is my funding making an impact? And perhaps most importantly, how do we improve?

How do we as a (philanthropic) sector make the switch from a traditionally opaque business model to an enterprise that embraces more transparency?

There is good news: transparency in philanthropy is happening, there's no denying it. In fact, it's well under way, with large foundations like Gates, Ford, and Getty, sharing their endeavors with the public, surveying their grantees (and sharing the results), and creating searchable grants databases. Still, transparency can be difficult.

As a grantmaker, you know that sometimes your investments fail, sometimes grantees don't perform the way you expected, and sometimes, despite your best intentions, you can't pull off a new initiative or program. "Philanthropy isn't venture capital," says Christine Maulhardt, director of communications and public affairs at the Blue Shield of California Foundation. "Big losses aren't typical in our sector. We want everything to work out perfectly."

Regardless of the perceived risks, transparency in philanthropy is here to stay. And yes, it can be scary and hard to figure out how to get started. But the rewards for embracing transparency far outweigh the risk of turning your back on it.

Time for Transparency ImageWhere are we headed?

 

As we look to the (not so distant) future, we're particularly excited about the potential for grantmakers and grantees alike to have the ability to track incoming evaluation data, to understand in real time their organization's short- and long-term impact, and to be able to respond to that data and take action to ensure continued progress.

In the past, there was no common language used to talk about impact evaluation. Now, for the first time, technology can help create that common language. It is possible for foundations to not only track their own progress toward a goal, but also to compare results with other groups working toward the same end. The intelligence learned creates a greater potential for real needle-moving impact.

Becoming Transparent: Best Practices

If your foundation is just beginning the journey toward greater transparency, Camarena has suggestions for working in league with your peers. First, there's no need to be revolutionary. "Rather than creating something custom for your foundation, really look across the field to some standard practices," she says. "When it comes to creating the application process, look at grants management systems that exist already, and look at taxonomy so that you're not inventing a language that won't make sense field-wide." Her key takeaways:

  • Look to other foundations for standard practices on transparency; don't reinvent the wheel
  • Take advantage of modern grants management systems to help guide your application process and to create a common taxonomy.
  • Join a regional association of grantmakers so you can network with your peers and share ideas, successes, failures, and best practices. If you're using a grantmaking solution, join the community of users.
  • Participate in field-wide movements like the Who Has Glasspockets initiative and Foundation Center's Get on the Map campaign.

As daunting as it may be to open your foundation's doors to the public, transparency has far more benefits than drawbacks. Not only will you be moving in step with a growing movement, you'll also be in great company. It's time we started to share the why and how of our giving. All of us stand to benefit.

--Aaron Lester

The Parting Glass
July 20, 2015

(Jane D. Schwartz was the Executive Director of the Paul Rapoport Foundation. This is the twenty-third post in the "Making Change by Spending Down" series, produced in partnership by The Andrea and Charles Bronfman Philanthropies and GrantCraft. Please contribute your comments on each post and discuss the series on twitter using #spenddown. This post was originally published on GrantCraft's blog.)

JDS_WEB4_180_180_s_c1In 2009 when the board and staff of the Paul Rapoport Foundation decided to spend out in five years, we focused initially on conveying our decision to our grantees with total transparency. We then looked to develop effective guidelines, assist applicants in creating strong grant applications, and work with grantees to develop viable exit strategies once our final multi-year grants concluded. We were so focused on these activities that we were all taken by surprise when we realized it was 2014 and that our grantmaking was actually completed. After 27 years of supporting all of the major organizations in New York’s lesbian, gay, transgender and bisexual (LGTB) communities—providing start-up funding to many, ongoing general operating support to many more, and essential infrastructure development in our final spend-out period—the actual closing date was upon us.

Throughout the preceding decades the Foundation’s board and staff had engaged a number of excellent organizational consultants to help us with strategic planning, including during our final spend-out decision. All of them—either formally or informally—reached out to us to urge us to plan for some sort of closure, not just for board and staff, but for all our grantees as well. So while we had had this idea in the back of our minds during the spend-out process, when we realized that our closing was imminent, the desire to hold some final event for the community suddenly became vitally important to us as a way to deal with the harsh realities of closing. 

When the board and staff of the Paul Rapoport Foundation decided to spend out in five years, we focused on conveying our decision to our grantees with total transparency.

We chose to hold a farewell event to which all of our grantees over the past 27 years would be invited and we specifically reached out not only to current grantee staff, but to those former grantee staff members who had worked so closely with us to develop successful grant proposals in the early years of the LGTB community’s growth. We also invited fellow grantmakers from private and public funding sources, who had traveled with the Foundation on its journey from the early days when we were one of very few foundations funding AIDS programs in New York, to our final years of making grants specifically to organizations serving LGTB communities of color. And, of course, we invited our former board members who had worked so thoughtfully and so hard to create the Foundation and its funding strategies over the years.

We also realized that the history of the Foundation’s funding tracked the development of the LGTB community in New York, and thus we decided to create an illustrated timeline highlighting the important developments of our community over the past three decades. This allowed us to show how closely the Foundation had monitored these community developments and had adjusted our grantmaking strategies to support the community’s changing needs. This publication, which included dozens of grantee photographs, showcased the vast majority of our grantees and served as our souvenir program for the event.

468461763The event we decided upon was a “cocktail party” held in an inviting rooftop garden setting that allowed folks to sit and reconnect with colleagues they may not have seen in decades while also saying “good-bye” to the Foundation; throughout the entire evening the same refrains were repeated over and over: “Oh my goodness, I haven’t seen you since….” “I can’t believe it…is that…?”

The evening clearly underscored the important role our grantee organizations had in the development of the LGTB communities in New York and allowed the Foundation to thank its grantees, as well as our terrific board members, past and present, for the wonderful work they had done for so many years. We also announced the Foundation’s “legacy grant”—to Equal Justice Works—during our formal program that evening and invited one of the first recipients of this Paul Rapoport Fellowship, a young LGTB lawyer of color, to describe the work he would be doing over the next two years in public interest law. This ongoing fellowship will continue to keep Paul Rapoport’s name alive in the LGTB community for several more decades, while also providing much-needed legal advocacy to highly underserved communities of color.

Looking back I would say that the outpouring of good wishes on all sides that night made the otherwise painful Foundation closure into a proud and happy occasion, and allowed us to close our doors on an ebullient note.

--Jane D. Schwartz 

Co-Designing Evaluation with Grantees
July 15, 2015

(Susan Zepeda is the president/CEO of the Foundation for a Healthy Kentucky.)

Susan New 1In philanthropy, we are increasingly lifting up equity as a value, and asking ourselves how to put this value into practice. At the Foundation for a Healthy Kentucky one dimension of this is co-designing evaluation expectations in partnership with our grantees. We are not alone in this experiment in collaborative evaluation design.  In fact, last month, Grantmakers for Effective Organizations (GEO) held a Learning Conference, to explore ways in which learning in partnership with others can lead to better results for philanthropy and for the communities we seek to serve.

Maddy Frey of Healthcare Georgia Foundation, and Maggie Jones of the Center for Community Health and Evaluation  joined me as part of a panel to share our experiences in co-designing evaluation with grantees, and we invited the crowded room of grantmakers to address some of the challenges of this approach through small group discussion. 

Creating shared goals and commitment takes trust, time and flexibility, but can be well worth the effort.

Jones began with a framework that moved from reasons to evaluate (describe, document, understand, guide decision-making, determine effectiveness) to the benefits of a participatory approach, to the tensions funders and grantees may experience in taking this more collaborative approach.  All of us noted that creating shared goals and commitment takes trust, time and flexibility, but can be well worth the effort.   The resulting increase in ownership and shared responsibility not only helps to assure results that are actually useful – and used – to participants, but also builds both grantmaker and grantee capacity for future evaluation design and sustained learning.  Further, the investment in listening to and learning about each other creates a foundation of mutual respect that can help all navigate power imbalances and rocky times.

During my segment of the presentation I dug into the way that this is a way of living the Foundation for a Healthy Kentucky’s commitment to equity, asking the questions: how does this approach better confer agency, and strengthen communities?  I also spoke to the importance of having your board “on board.”  This theme was taken up in group discussion, with some expressing concern that their board members might view this interactive design approach as “less rigorous” than other options.  Other breakout discussions dug deeper on power dynamics in grantor-grantee collaboration; funder collaboration; using evaluation for continuous improvement; and building internal and external evaluation capacity.

The investment in listening to each other creates a foundation of mutual respect that can help all navigate power imbalances and rocky times.

Frey spoke of the investment Healthcare Georgia Foundation’s Board has made, creating the Georgia Evaluation Resource Center, offering tools to help nonprofit health organizations achieve better outcomes.  The Center works with grantees before, during and after the application process.  The candid two-way flow of information, with a focus on improving not proving, helps nonprofits grow their own evaluation capabilities while creating evaluation plans that are relevant and meaningful.

For more information contact:  Maddy Frey, MPH, Director of Evaluation, Healthcare Georgia Foundation mfrey@healthcaregeorgia.org; Maggie Jones, Manager of Evaluation Services, Center for Community Health and Evaluation, jones.margaret@ghc.org and Susan Zepeda, PhD, President/CEO, Foundation for a Healthy Kentucky, szepeda@healthy-ky.org.

--Susan Zepeda

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About Transparency Talk

  • Transparency Talk, the Glasspockets blog, is a platform for candid and constructive conversation about foundation transparency and accountability. In this space, Foundation Center highlights strategies, findings, and best practices on the web and in foundations–illuminating the importance of having "glass pockets."

    The views expressed in this blog do not necessarily reflect the views of the Foundation Center.

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