Transparency Talk

Category: "Data Visualizations" (16 posts)

Trend to Watch: Using SDGs to Improve Foundation Transparency
September 19, 2017

(Janet Camarena is director of transparency initiatives at Foundation Center. )

Janet Camarena PhotoAs Foundation Center's director of transparency initiatives, one of the most interesting parts of my job is having the opportunity to play "transparency scout," regularly reviewing foundation websites for signs of openness in what is too often a closed universe. Some of this scouting leads to lifting up practices that can be examples for others on our Transparency Talk blog, sometimes it leads to a new transparency indicator on our assessment framework, and sometimes we just file it internally as a "trend to watch. "

Today, it's a combination of all three; we are using this blog post to announce the launch of a new, "Trend to Watch" indicator that signals an emerging practice: the use of the Sustainable Development Goals to improve how foundations open up their work to the world.

Sustainable Development GoalsThe United Nations' Sustainable Development Goals (SDGs), otherwise known as the Global Goals, are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. There are a total of 17 goals, such as ending poverty, zero hunger, reduced inequalities, and climate action. Written deliberately broad to serve as a collective playbook that governments and private sector alike can use, they can also serve as a much needed shared language across philanthropy and across sectors to signal areas of common interest, and measure shared progress.

And let's face it, as foundation strategies become increasingly specialized and strategic, explaining the objectives and the nuances can become a jargon-laden minefield that can make it difficult and time consuming for those on the outside to fully understand the intended goal of a new program or initiative. The simplicity of the SDG iconography cuts through the jargon so foundation website visitors can quickly identify alignment with the goals or not, and then more easily determine whether they should devote time to reading further. The SDG framework also provides a clear visual framework to display grants and outcomes data in a way that is meaningful beyond the four walls of the foundation.

Let's take a look at how some foundation websites are using the SDGs to more clearly explain their work:

Silicon Valley Community Foundation (SVCF)

One of my favorite examples is from a simple chart the Silicon Valley Community Foundation shared on its blog, because it specifically opens up the work of its donor-advised funds using the SDGs. Donor-advised funds are typically not the most transparent vehicles, so using the SDGs as a framework to tally how SVCF's donor-advised funds are making an impact is particularly clever, refreshing, and offers a new window into a fast-growth area of philanthropy.

A quick glance at the chart reveals that quality education, good health and well-being, and sustainable cities and communities are the most common priorities among Silicon Valley donors.

GHR Foundation

A good example of how the SDGs can be used as a shared language to explain the intended impact of a grant portfolio is from GHR Foundation in Minnesota. I also like this example because it shows how the SDGs can be effectively used in both global and domestic grant portfolios. GHR uses the SDG iconography across all of its portfolios, as sidebars on the pages that describe foundation strategies. GHR's "Children in Families" is a core foundation grantmaking strategy that addresses children and families in need on a global scale. The portfolio name is a broad one, but by including the SDG iconography, web visitors can quickly understand that GHR is using this program area to address poverty, hunger, as well as lead to outcomes tied to health and well-being:

GHR is also able to use the SDG framework to create similar understanding of its domestic work. Below is an example from its Catholic Schools program serving the Twin Cities:

Through the visual cues the icons provide, I can quickly determine that in addition to aligning with the quality education goal, that this part of GHR's portfolio also addresses hunger and economically disadvantaged populations through its education grantmaking. This could also signal that the grantmaker interprets education broadly and supports the provision of wrap-around services to address the needs of low-income children as a holistic way of addressing the achievement gap. That's a lot of information conveyed with three small icons!

Tableau Foundation

The most sophisticated example comes to us from the tech and corporate grantmaking worlds--the Tableau Foundation. Tableau makes data visualization software, so using technology as a means to improve transparency is a core approach, and they are using their own grantmaking as an example of how you can use data to tell a compelling visual story. Through the interactive "Living Annual Report" on its website, Tableau regularly updates its grantmaking tallies and grantee data so web visitors have near real-time information. One of the tabs on the report reveals the SDG indicators, providing a quick snapshot of how Tableau's grantmaking, software donations, and corporate volunteering align with the SDGs.

As you mouse over any bar on the left, near real-time data appears, tallying how much of Tableau's funding has gone to support each goal. The interactive bar chart on the right lists Tableau's grantees, and visitors can quickly see the grantee list in the context of the SDGs as well as know the specific scale of its grantmaking to each recipient.

If you're inspired by these examples, but aren't sure how to begin connecting your portfolio to the Global Goals, you can use the SDG Indicator Wizard to help you get started. All you need to do is copy and paste your program descriptions or the descriptive language of a sample grant into the Wizard and its machine-learning tools let you know where your grantmaking lands on the SDG matrix. It's a lot of fun – and great place to start learning about the SDGs. And, because it transforms your program language into the relevant SDG goals, indicator, and targets, it may just provide a shortcut to that new strategy you were thinking of developing!

What more examples? The good news is we're also tracking SDGs as a transparency indicator at "Who Has Glasspockets?" You can view them all here. Is your foundation using the SDGs to help tell the story of your work? We're always on the lookout for new examples, so let us know and your foundation can be the next trend setter in our new Trend to Watch.

-- Janet Camarena

I Thought I Knew You: Grants Data & the 990PF
August 23, 2017

(Martha S. Richards is the Executive Director of the James F. and Marion L. Miller Foundation in Portland, Oregon.)

This post is part of a Transparency Talk series, presented in partnership with the Conrad N. Hilton Foundation, examining the importance of the 990-PF, the informational tax form that foundations must annually file. The series will explore the implications of the open 990; how journalists and researchers use the 990-PF to understand philanthropy; and its role, limitations, and potential as a communications tool.

Join us at a session about the Open 990PF in partnership with Grantmakers of Oregon and Southwest Washington. Learn more or register here.

Martha Richards photoI have a confession to make. Up until a few years ago when this story begins, I used to take the 990PF for granted. I thought of it as something that ensured we were following federal regulations and that if we filed it on time and followed the reporting practices we had always used, that this would be sufficient for all concerned. I was also pretty certain no one but a few insiders within the government and perhaps a handful of philanthropy groups would ever bother to read it.

Well, you might have heard the expression: "You don't know what you don't know," and that's a good segue to what I have to share.

In Spring 2010, the Coalition of Communities of Color (CCC) released a study -- Communities of Color in Multnomah County: an Unsettling Profile -- which defined the disparities facing communities of color in Oregon's largest urban area, Portland. Inspired by this analysis, that December, Foundation Center (FC) and Grantmakers of Oregon and SW Washington (GOSW) co-presented Grantmaking to Communities of Color in Oregon -- a groundbreaking report that acknowledged that philanthropy was part of the problem. The report estimated only 9.6% of grants awarded in 2008 by Oregon private and community funders actually reached communities of color.

While the data told a moving story, the source of the data also became a parallel conversation because the philanthropic community here in Oregon learned about the limitations of using tax returns to tell such important stories. The grant descriptions in our 990s rarely disclose details about the intended beneficiaries of the grants—even if we know them.

The result: We embarked on a long journey to address both issues. While GOSW and CCC hosted a forum to raise awareness of the reports and their attendant policy recommendations, foundations committed to look more closely at their giving practices as well as their data collection efforts, especially emphasizing collecting better beneficiary data, and reporting relationship with Foundation Center.

This prompted us at the James F. and Marion L. Miller Foundation to examine our own giving and how we could describe its reach. We fund in the areas of arts and K-12 education. We have a small staff. Our application process did not require a detailed analysis of demographic data from arts applicants or schools, nor an understanding of the diverse nature of nonprofit leadership among our grantees. We realized that we did not know if the grants we made were reaching the populations we hoped to serve.

As part of this effort, I chaired a GOSW-led Data Work Group to explore how to obtain more meaningful data sets without adding to the length and complexity of our application processes. We invited nonprofit partners to the table. We studied Foundation's Center's processes and invited their staff to meet with and advise us. We tried, tested, and began to encourage nonprofits to help us learn more about how and who we were reaching with our philanthropic dollars. Eventually, we encouraged many of our Oregon foundations to become eReporters to Foundation Center, providing more detailed descriptions of what the grant was for, and who was reached with the funding. Our reports to the Foundation Center and to the IRS have improved, and we make an effort to report detailed demographic information.

Before and After Chart

However, we discovered that it can be difficult for some types of organizations to capture specific demographic data. In the arts, for instance, outside of audience surveys, one generally does not complete a demographic survey to buy a ticket. At the Miller Foundation, we chose to partner with DataArts to collect financial and audience data on our arts grantees. Arts organizations annually complete the profile and it can be used for several arts funders in the state. Their demographic profile is still being developed, but it will encourage better data information and capture in the future. Unfortunately, this platform does not exist for other nonprofits.

Get on the Map

Get on the Map encourages foundations to share current and complete details about their grantmaking with Foundation Center. The interactive map, databases and reports allow foundations to have a better understanding of grantee funding and demographics.

We didn't know it then, but as a result of our committee's efforts, a new data improvement movement was born, called Get on the Map (GOTM). GOTM encourages foundations to share current and complete details about their grantmaking with Foundation Center, so the Maps, databases, and reports it issues are as accurate as possible. The grants we share also populate an interactive map that members of GOSW have access to, which means that we have a better idea of the ecosystem in which we work. It has since scaled nationally with other regions also committing to improve the data they collect and share about their grantmaking so we can all be less in the dark about what efforts are underway and who is working on them.

As a result, today our foundation has a better understanding of who our grantees are serving and reaching today, than we did seven years ago, and I think we are also doing a better job of sharing that story with the IRS, Foundation Center, and the many sets of eyes I now know view those platforms.

We are still learning what we do not know. But at least, now we know what we do not know.

-- Martha Richards


Coming to Grantmakers of Oregon and Southwest Washington: To learn more about what story your 990PF tells about your foundation, register to attend Once Upon a 990PF. Visit the GOSW website for more information and to register.

How To Keep Me Scrolling Through What You Are Sharing
August 10, 2017

Tom Kelly is Vice President of Knowledge, Evaluation & Learning at the Hawai‘i Community Foundation. He has been learning and evaluating in philanthropy since the beginning of the century. @TomEval  TomEval.com

This post is part of the Glasspockets’ #OpenForGood series in partnership with the Fund for Shared Insight. The series explores new research and tools, promising practices, and inspiring examples showing how some foundations are opening up the knowledge that they are learning for the benefit of the larger philanthropic sector. Contribute your comments on each post and share the series using #OpenForGood.

Tom Kelly Hi ResHello, my name is Tom and I am a Subscriber. And a Tweeter, Follower, Forwarder (FYI!), Google Searcher, and DropBox Hoarder. I subscribe to blogs, feeds, e-newsletters, and email updates. My professional title includes the word “Knowledge,” so I feel compelled to make sure I am keeping track of the high volume of data, information, reports, and ideas flowing throughout the nonprofit and foundation worlds (yes, it is a bit of a compulsion…and I am not even including my favorite travel, shopping and coupon alerts).

It is a lot and I confess I do not read all of it. It is a form of meditation for me to scroll through emails and Twitter feeds while waiting in line at Aloha Salads. I skim, I save, I forward, I retweet – I copy and save for later reading (later when?). In fact, no one can be expected to keep up, so how does anyone make sense of it all, or even find what we need when we need it? Everyone being #OpenForGood and sharing everything is great, but who is reading it all? And how do we make what we are opening for good actually good?

Making Knowledge Usable

We have all experienced at some point Drowning in Information-Starving for Knowledge (John Naisbitt’s Megatrends…I prefer E.O. Wilson’s “starving for wisdom” theory). The information may be out there but rarely in a form that is easily found, read, understood, and most importantly used. Foundation Center and IssueLab have made it easier for people in the sector to know what is being funded, where new ideas are being tested, and what evidence and lessons are available. But nonprofits and foundations still have to upload and share many more of their documents than they do now. And we need to make sure that the information we share is readable, usable, and ready to be applied.

Hawaii Community Foundation Graphic

DataViz guru Stephanie Evergreen recently taught me a new hashtag: #TLDR – “Too Long, Didn’t Read.”

She now proposes that every published report be available in three formats – a one-page handout with key messages, a 3-page executive summary, and a 25-page report (plus appendices). In this way the “scanners,” “skimmers” and “deep divers” can access the information in the form they prefer and in the time they have. It also requires writing (and formatting) differently for each of these sets of eyes. (By the way, do you know which one you are?)

From Information to Influence

But it is not enough to make your reports accessible, searchable, and also easily readable in short and long forms; you also need to include the information people need to make decisions and act. It means deciding in advance who you want to inform and influence and what you want people to do with the information. You need to be clear about your purpose for sharing information, and you need to give people the right kinds of information if you expect them to read it, learn from it, and apply it.

“Give people the right kinds of information if you expect them to read it, learn from it, and apply it.”

Too many times I have read reports with promising findings or interesting lessons, and then I race through all the footnotes and the appendices at the back of the report looking for resources that could point me to the details of evidence and data or implementation guidance. I usually wind up trying to track down the authors by email or phone to follow up.

A 2005 study of more than 1,000 evaluations published in human services found only 22 well-designed and well-documented reports that shared any analysis of implementation factors – what lessons people learned about how best to put the program or services in place. We cannot expect other people and organizations to share knowledge and learn if they cannot access information from others that helps them use the knowledge and apply it in their own programs and organizations. YES, I want to hear about your lessons and “a-ha’s,” but I also want to see data and analysis of the common challenges that all nonprofits and foundations face:

  • How to apply and adapt program and practice models in different contexts
  • How to sustain effective practices
  • How to scale successful efforts to more people and communities

This means making sure that your evaluations and your reports include opening up the challenges of implementation – the same challenges others are likely to face. It also means placing your findings in the context of existing learning while also using similar definitions so that we can build on each other’s knowledge. For example, in our recent middle school connectedness initiative, our evaluator Learning for Action reviewed the literature first to determine specific components and best practices of youth mentoring so that we could build the evaluation on what had come before, and then report clearly about what we learned about in-school mentoring and open up  useful and comparable knowledge to the field. 

So please plan ahead and define your knowledge sharing and influence agenda up front and consider the following guidelines:

  • Who needs to read your report?
  • What information does your report need to share to be useful and used?
  • Read and review similar studies and reports and determine in advance what additional knowledge is needed and what you will document and evaluate.
  • Use common definitions and program model frameworks so we are able to continually build on field knowledge and not create anew each time.
  • Pay attention to and evaluate implementation, replication and the management challenges (staffing, training, communication, adaptation) that others will face.
  • And disseminate widely and share at conferences, in journals, in your sector networks, and in IssueLab’s open repository.

And I will be very happy to read through your implementation lessons in your report’s footnotes and appendices next time I am in line for a salad.

--Tom Kelly

Practicing Transparency for Discovery and Learning
May 22, 2017

Richard Russell Resize Photo

At The Russell Family Foundation, we appreciate tools that help make the invisible more visible. This pursuit of transparency is a family trait that stems from our experience in the financial services industry, where we invented stock indexes that more truly reflect the market. The Frank Russell Company earned a reputation for quality research, long-term thinking and general excellence. We do our best to carry on in that tradition at the foundation.

In particular, we seek to communicate and practice our core values, such as lifelong learning and the importance of relationships. During the past 20 years, these touchstones have served us well.

Richard Woo Photo

Today, we’re relying on them even more as we prepare for a period of significant transition, which involves new roles for family members, changes to leadership and staff positions, and evolving our core programs. What’s different now, however, is that we are employing new tools to guide us.

Legacy Communications Toolkit

For us, transparency is as much about discovery as disclosure. That’s because the discovery process is how we determine: (1) what we know, (2) what we don’t know, (3) where we stand, and (4) what boundaries, if any, exist for a specific topic. Discovery can be a humbling and inspiring experience. Sometimes it exposes our blind spots; other times it reveals important new opportunities. Nevertheless, learning is the payoff for investing in transparency and discovery.

In 2016, we took steps to re-affirm our founding principles, in order to set the stage for the next 20 years of operations. We identified the need for additional frameworks to help guide us through important issues such as leadership succession and grant strategy. From those efforts, we’ve bundled together all the useful pieces, which we call our Legacy Communications Toolkit (it's a work in progress).

Over the past couple of years, we have developed some new components. One centerpiece is our three-dimensional chessboard, which we introduced in our last blog post. It is a useful tool for initiating and clarifying conversation about important issues that might otherwise be difficult to surface. The chessboard can be used to visualize and understand the complex layers of communications and expectations associated with foundation life – like how transparent we need to be when revising our grant strategy, or how we understand a family member who doesn’t want to participate.

Case in point: In a family foundation, tensions can arise when trustees hold competing or conflicting opinions and worldviews. If not handled sensitively, principled conversations among peers can become deeply personal, causing individuals to briefly lose sight of the organizational mission and the goal of serving the public trust. One such discussion arose among our trustees in 2016; at issue was the scope of themes that should be eligible for funding. The intentional and purposeful conversation among family trustees about this matter was facilitated by a skilled and trusted organizational consultant outside the foundation. With that assistance, the trustees clarified the boundaries between personal, familial, organizational and public goals – and eventually settled on a decision that balanced the greatest number of interests especially that of serving the foundation’s public mission. This exercise in more transparent communication among trustees and consensus decision-making was essentially the laboratory that gave rise to the three-dimensional chessboard.

Can you imagine applying the three-dimensional chessboard to a crucial conversation waiting to happen at a foundation near you?

Another dynamic tool we rely on is a graphic timeline of the foundation’s history. It is a 20-foot mural, on display in our office that highlights important moments from our beginnings in 1999 to the present day. The timeline is filled with photos, charts, and quotations, with more being added as time passes. This visual history does more than remind us of the past; it helps us appreciate the context of defining moments. Those moments (as well as the details of our history) constitute our collective narrative. We are continually exploring and discovering the appropriate balance between transparency, family privacy and a public trust.

TRFF visual-timeline

The Russell Family Foundation uses its timeline as a teaching tool.  Source: The Russell Family Foundation

To date, the timeline has proven to be an invaluable teaching tool, especially for younger family members who wish to take active roles in the foundation, or newcomers to our enterprise who want to know how we got here. It stimulates conversation and questions, and it has helped us onboard new community board members and staff by giving them a vivid sense of our history and mission. Grantees and community visitors are often intrigued by the informal imagery captured on the story wall, which invites their curiosity, discussion and ultimately a deeper relationship with our work.

Imagining the Future Together

The elements of our Legacy Communications Toolkit emphasize storytelling in its many forms: visual, narrative, historical, data-driven, and more. Storytelling activates our imaginations so we can see the changes we’ve accomplished or wish to make going forward. This process also helps us envision what level of transparency is required.

A good example of this approach is how we are currently updating one of our longest standing environmental programs, which focuses on the waters of Puget Sound.

After a decade of investment and hundreds of grants employing a wide variety of tactics, we took stock of our impact on Puget Sound protection and restoration. We reviewed our grant history, studied the most recent literature, interviewed regional thought leaders, and drew upon the relationships with our longtime grantees. The effort was illuminating – making the invisible more visible. Despite all that had been accomplished over the years, we recognized that our efforts were a mile wide and an inch deep.

Visualizing our impact in this way gave us the motivation to develop a new approach. We knew from past projects that there was an appetite for alignment among nonprofits. We also realized that our broad network of individual grantees gave us credibility to encourage greater collaboration within the field. We put these pieces together to create the Puget Sound Collective, an informal group of nonprofits and funders who desire a more coordinated regional vision and strategy for Puget Sound recovery.

Our partners joined the Puget Sound Collective for the possibility of making greater impact and doing more together. But, naturally, they want to know where their peers are coming from, how specific goals will be set, and how decisions will be made. In other words, they expect transparency. We knew going in that openness and candor would be the table stakes for this new forum. However, bringing people together to work across differences (organizations, missions, geographies, genders, race, class, etc.) requires transparency in all directions. That takes time; it takes deep, trusting relationships.

The experience has reinforced how important it is for the foundation to practice transparent behavior. We are building the road alongside our partners as we walk it. We need to be honest when we can only see as far down the road as they can. We need to be clear in our intention for grantees to set the agenda – to offer support without control – because relationships like this move at the speed of trust.

At a time when the country is experiencing deep divides and uncertainty, family foundations can reassure their constituents by demonstrating a commitment to transparency about their story and the essentials behind the work they do. However, they should also bear in mind the Goldilocks Principle – “not too hot, not too cold, but just right.” They need to find the best fit for their organization because the benefits of transparency are measured in degrees.

We hope our methods, experiments, and discoveries serve as useful references. Mahalo to those who commented on the first blog post. To everyone reading this installment, please share your thoughts, counterpoints or questions.

--Richard Russell and Richard Woo

New Online Portal Opens Up Ocean Conservation Philanthropy
April 20, 2017

(Amanda Dillon is Knowledge Services Manager for Foundation Center. A version of this article was first written for Alliance magazine.)

Amandadillon-150x150_125_125_s_c1Ocean conservationists and their supporters can now easily track funding for marine protection activities through a new online portal, FundingtheOcean.org.

The site aims to break down knowledge barriers and democratize access to critical information needed to drive ocean conservation philanthropy worldwide by centralizing access to essential data, resources, and tools.

With funding support from six major foundations, Foundation Center unveiled the portal this month. It offers free access to data on philanthropic, U.S. federal, bi/multilateral aid grants, and crowdsourced information about grassroots marine conservation organizations, enabling users to see data on who is working on ocean conservation around the world.

TW_General_440x220_v4Current figures indicate that while the ocean covers 71 percent of the earth's surface, less than one percent of all philanthropic funding has gone to support it since 2009. 

“This is a critical moment for the ocean,” said Bradford K. Smith, president of Foundation Center. “The decisions we make now will shape the ocean’s future, and the future of the lives and livelihoods of those that depend on it.”

With FundingtheOcean.org, users will be able to find funders, recipients and grants conveniently displayed by geographic area.  This data can help spur collaboration and maximize conservation efforts.  For example, users could potentially benchmark open data on marine protection funding to help them learn from the successes and failures of their peers; identify new ideas and approaches; and increase access to and awareness of conservation efforts.

Additionally, the website features eight case studies and a curated report collection featuring major conservation funders, including the Walton Family Foundation and the Packard Foundation, so that users can learn more about what’s working and what we’re learning about funding the ocean.

For more information: www.fundingtheocean.org

--Amanda Dillon

Glasspockets Find: “Dear Warren” Accounts for Impact of His $30 Billion Gift to the Gates Foundation
March 3, 2017

Buffet Bill MelindaBill & Melinda Gates recently posted their foundation’s annual letter, sharing progress from their work.  This year's letter had a personal twist, revealing how the world's largest private foundation accounts for its progress to a key stakeholder.  The letter, a great example of donor stewardship at the highest levels, details the impact of Warren Buffett’s historic gift to the Gates Foundation. 

In 2006, Buffett’s $30 billion gift to the Gates Foundation was the largest single gift ever made, and it was intended to fight disease and reduce inequity.  Buffett’s gift doubled the foundation’s resources, and helped expand its work in U.S. education, support smallholder farmers and create financial services for the poor.

In “Dear Warren,” Bill and Melinda Gates personally let the Berkshire Hathaway Inc. Chairman know how the Gates Foundation was using his money. 

“To make sure your investment keeps paying higher returns, the world has to save more lives in the future than we’ve saved in the past.”

The couple jokingly reminded Buffett of his penchant for wise spending, such as the time Buffett treated Bill Gates to a Hong Kong McDonald’s meal and used coupons.  With handwritten notes, photos and infographics, the couple showed Buffett that they too were wisely investing Buffet’s money to make an impact on global health and improve childhood mortality rates, which contributes to healthy families and stronger economies.  

The letter shows how data and metrics can be used to tell a powerful narrative.  The Gates are careful to say that they are not doing this work alone, and that most of the numbers reflect how many global organizations, including the Gates Foundation, are contributing to saving and improving lives.

“If we could show you only one number that proves how life has changed for the poorest, it would be 122 million—the number of children’s lives saved since 1990,” Bill Gates said in his letter.

Economist1
Source: The Economist via the Bill and Melinda Gates Foundation

Over a 20 year-period since 1990, the rate of childhood mortality has been cut in half, Melinda Gates said.  The Gates Foundation has helped contribute to improved global health through its investment of increasing access to vaccines in poor and developing countries. 

“For every dollar spent on childhood immunizations, you get $44 in economic benefits. That includes saving the money that families lose when a child is sick and a parent can’t work,” Bill Gates said.  

The foundation’s other global health initiatives include reducing newborn mortality, ending malnutrition, family planning and ending poverty.

Bill and Melinda Gates shared how they felt both inspired and compelled by Buffet to wisely and strategically make a philanthropic impact of Buffett’s life earnings.  They affectionately called him the most generous person they know, as well as one of the most competitive people.

Melinda Gates said the Gates are not using Buffet's money for “a grant here and a grant there.”  Rather, the Gates are using Buffett’s gift to build “an ecosystem of partners that shares its genius to improve lives and end disease."

"[You are] counting on us to make good decisions.  That responsibility weighs on us,” Melinda Gates said.  “To make sure your investment keeps paying higher returns, the world has to save more lives in the future than we’ve saved in the past.”

--Melissa Moy

The Foundation Transparency Challenge
November 2, 2016

Janet CamarenaI often get asked which foundations are the most transparent, closely followed by the more skeptical line of questioning about whether the field of philanthropy is actually becoming more transparent, or just talking more about it.  When Glasspockets launched six years ago, a little less than 7 percent of foundations had a web presence; today that has grown to a still underwhelming 10 percent.  So, the reality is that transparency remains a challenge for the majority of foundations, but some are making it a priority to open up their work. 

Our new Foundation Transparency Challenge infographic is designed to help foundations tackle the transparency challenge. It provides an at-a-glance overview of how and why foundations are prioritizing transparency, inventories common strengths and pain points across the field, and highlights good examples that can serve as inspiration for others in areas that represent particular challenges to the field. 

Trans challenge_twitter1-01

Using data gathered from the 81 foundations that have taken and shared the “Who Has Glass Pockets?” transparency assessment, we identified transparency trends and then displayed these trends by the benefits to philanthropy, demonstrating the field's strengths and weaknesses when it comes to working more openly.

Transparency Comfort Zone

Despite the uniqueness of each philanthropic institution, looking at the data this way does seem to reveal that the majority of foundations consider a few elements as natural starting points in their journey to transparency.  As we look across the infographic, this foundation transparency comfort zone could be identified by those elements that are shared by almost all participating foundations:

  • Contact Information
  • Mission Statement
  • Grantmaking Priorities
  • Grantmaking Process
  • Key Staff List

Transparency Pain Points

On the flip side, the infographic also reveals the toughest transparency challenges for philanthropy, those elements that are shared by the fewest participating funders:

  • Assessments of Overall Foundation Performance
  • Diversity Data
  • Executive Compensation Process
  • Grantee Feedback
  • Open Licensing Policies
  • Strategic Plans

What’s In It for Me?

Community of Shared LearningOnce we start talking about the pain points, we often get questions about why foundations should share certain elements, so the infographic identifies the primary benefit for each transparency element.  Some elements could fit in multiple categories, but for each element, we tried to identify the primary benefit as a way to assess where there is currently the most attention, and where there is room for improvement. When viewed this way, there are areas of great strength or at least balance between strengths and weaknesses in participating foundations when it comes to opening up elements that build credibility and public trust, and those that serve to strengthen grantee relationship-building.  And the infographic also illustrates that philanthropic transparency is at its weakest when it comes to opening up its knowledge to build a community of shared learning.  For a field like philanthropy that is built not just on good deeds but on the experimentation of good ideas, prioritizing knowledge sharing may well be the area in which philanthropy has the most to gain by improving openness. 

“The reality is that transparency remains a challenge of foundations, but some are making it a priority to open up their work.”

And speaking of shared learning, there is much to be learned from the foundation examples that exist by virtue of participating in the “Who Has Glass Pockets?” assessment process. Our transparency team often receives requests for good examples of how other foundations are sharing information regarding diversity, codes of conduct, or knowledge sharing just to name a few, so based on the most frequently requested samples, the infographic links to actual foundation web pages that can serve as a model to others.

Don’t know what a good Code of Conduct looks like?  No problem, check out the samples we link to from The Commonwealth Fund and the Alfred P. Sloan Foundation. Don’t know how to tackle sharing your foundation’s diversity data?  Don’t reinvent the wheel, check out the good examples we flagged from The California Endowment, The Rockefeller Foundation, and Rockefeller Brothers Fund. A total of 19 peer examples, across seven challenging transparency indicators are offered up to help your foundation address common transparency pain points.

Why did we pick these particular examples, you might ask?  Watch this space for a follow-up blog that dives into what makes these good examples in each category.

#GlasspocketsChallenge

And more importantly, do you have good examples to share from your foundation’s transparency efforts? Add your content to our growing Glasspockets community by completing our transparency self-assessment form or by sharing your ideas with us on Twitter @glasspockets with #GlasspocketsChallenge and you might be among those featured next time!

--Janet Camarena

 

The Annual Report is Dead. Long Live the Annual Report!
October 13, 2016

(Neal Myrick is Director of Social Impact at Tableau Software and Director of Tableau Foundation, which encourages the use of facts and analytical reasoning to solve the world’s problems. Neal has served in both private and nonprofit senior leadership positions at intersection of information technology and social change.)

Neal Myrick photoMaybe it is the headlines from the campaign trail, but I’ve spent a lot of time lately thinking about philanthropy, impact, and accountability.

As the head of Tableau Foundation, I’m responsible for ensuring that we embody the values our employees have entrusted us to uphold. My team and I are accountable to the thousands of people who make up Tableau, and to the tens of thousands of Tableau customers and partners who are passionate about using data to drive change.

The question I’ve been wrestling with is not if we should tell our story, but how. How can we share what’s been accomplished in a way that is both timely and true without taking credit for someone else’s work? Moreover, how can we do all of this while still being a good steward of the company’s resources?

Annual_Report_Open_ThumbnailThat’s why I’m pleased to share the Tableau Foundation’s brand new Living Annual Report. We’ve ditched the traditional, glossy printed annual report for a live report so anyone can get near real-time information on what we’re doing around the globe.

The Living Annual Report gives our stakeholders better, more timely information while reducing the investments of staff time and resources of a traditional printed report. It pulls information from the same data sources we use every day. The report updates weekly, and most pages have interactive capabilities that allow anyone to explore the data.

The Report doesn’t just take look back at what we’ve done, either. It is also helping us chart the course ahead.

Earlier this year we adopted the UN’s Sustainable Development Goals (SDG) as a framework for setting our priorities and measuring progress. While the 17 Goals themselves are expansive, the 230 underlying indicators help us organize our activities and approach partnerships with a clear sense of what we’re trying to achieve.

SDG breakdown

Page 3 of the report shows the latest breakdown of Tableau Foundation grants by goal.

We recognize that we’re capacity builders, and that the issues we’re trying to effect require much larger collaborative efforts. After all, the problems we’re trying to solve are multidimensional, so why should the solutions be different?

Almost immediately, real-time transparency around priorities led to more relevant and constructive conversations with potential partners.  We are finding more opportunities to deploy our two most valuable resources - our products and our people – to help people around the globe use facts and data to solve some of the world’s toughest challenges.  

And somewhere in putting the report together, it became about something bigger. We started to see the Report as a model that shows foundations and nonprofits that they don’t have to spend substantial resources printing reports that are outdated the moment they are printed.

The purpose of a foundation or nonprofit’s annual report is to persuade decision-makers – funders, board members, partners, lawmakers – to take action. But if the information in the report is outdated, how can those people make choices that lead to real impact?

“We’ve ditched the traditional, glossy printed annual report for a live report with near real-time information on what we’re doing around the globe.”

This is not to say we should sacrifice storytelling. On the contrary, interactive charts and graphs sitting seamlessly alongside photos, videos, testimonials, and one-click calls-to-action can create a holistic engagement experience far beyond what a static printout might do. 

My real hope is that our report will inspire others to ditch the glossy paper and to get on board with the real purpose of the report – sharing actionable, up-to-date information with those in a position to take action. Some already have. Heron Foundation has been reporting on their portfolio through data visualizations for several years now. The Foundation Center’s Glasspockets transparency assessment tools and Foundation Maps are bringing sector-wide insights to grantmaking. And after seeing our Living Annual Report, others tell me they’re not far behind.

Imagine talking to a Development Director, for example, and being able to explore an interactive, near-real-time annual report to help you understand how your investment in the organization is having impact?  Not “as-of last May” when a traditional annual report would have been printed, but as-of last week? As a funder, we can and should lead by example.

Which brings me back around to the idea of impact and accountability. To do our work well, we have to share timely information. This means sharing what we are doing, showing how our resources are being spent, and being responsible for the progress… or possibly lack thereof.

This level of accountability can be uncomfortable sometimes, but is necessary to establish more constructive partnerships based on trust, set ourselves up to learn from the data, and ultimately do more impactful work.

As the work grows and changes, this report will change with it. And we’re continually making improvements and all suggestions are welcome – feel free to email us anytime at foundation@tableau.com with any feedback.   

--Neal Myrick

Blind Spots No More: Introducing Transparency Trends
April 13, 2016

(Janet Camarena is director of transparency initiatives at Foundation Center.)

Janet Camarena

There are some lessons you learn that you never forget. "Mirror, signal, blind spot," is thankfully one of those lessons for me, dating all the way back to driver's ed when I was equal parts excited and horrified that someone was handing me the keys to a moving vehicle. I still recall the teacher emphasizing how important it is when changing lanes to first check the mirror for what is behind you; signal to let others know you are entering/exiting a lane; and then to check your blind spot, assuming there is someone invisible to you that only looking over your shoulder and out the window will reveal.

"The new Transparency Trends tool helps foundations benchmark openness."

So, is our new Glasspockets' Transparency Trends a mirror, a signal, or a viewer for revealing blind spots a foundation may be creating? It actually serves all of these purposes. Transparency Trends, created with support from the Barr Foundation, aggregates the data we have collected from all foundations that have taken and publicly shared their "Who Has Glass Pockets?" self-assessment transparency profiles, and allows the user to interact and display the data in a variety of ways.

The default view displays data about all 77 participating foundations, and users can perform a number of helpful transparency benchmarking activities with the tool, including:

  • Learn which transparency elements are most and least commonly shared online;
  • Access lists of which participating foundations share each transparency indicator;
  • Access statistics about the sharing frequency of each transparency element;
  • Compare a specific foundation to a select peer group by region/asset/foundation type; and
  • Download a customized report detailing suggested improvements for a particular foundation.

Some interesting facts quickly reveal both strengths and blind spots:

Searchable Grants Performance Assessment
  • Nearly two-thirds of participating foundations provide searchable grants via their websites;
  • 87% of participating foundations provide key staff biographies;
  • Fewer than half of participating foundations post a Code of Conduct online;
  • Despite all of the talk about impact, only 22% of participating foundations share foundation performance assessments via their websites; and
  • Only 31% of participating foundations use their websites to collect grantee feedback.

The more I explore Transparency Trends, the more excited I became about the "Mirror, signal, blind spot" rule of the road as a metaphor for the importance of philanthropic transparency. After all when you are handed the keys to a foundation, it's great if someone also hands you some institutional memory so you can have a view of the road travelled so far and what has been learned so you can actually get somewhere rather than driving in circles.

And since there are likely others who are travelling a similar path, the notion of signaling to the world what direction you are going resonates as well, since you might get there faster (and more efficiently) via a pooled or shared ride approach, or by at least sharing your road maps and shortcuts.

And finally, are you and the others on the road actually creating blind spots that prevent those around you from knowing you exist and building on your shared efforts? From Transparency Trends, you can see that fewer than half of participating foundations have a Knowledge Center that shares the lessons they are learning, and only 12% have open licensing policies that make it clear how to build on the knowledge the foundations funds and produces.

Knowledge Center Open Licensing

As fun as it is to explore the data on the pinwheel display, don't miss the opportunity to download a customized report. Since the reports are particularly helpful as a mechanism to surface both the transparency blind spots and strengths a particular foundation might have, Transparency Trends is accessible to any foundation, whether or not they have previously participated in Glasspockets.

So, if you have not submitted a profile to Glasspockets, you can still explore and extract helpful information from the tool by completing a short questionnaire about your existing transparency practices. The questionnaire will not be shared without your permission, but it will allow you to view your foundation as compared to others in our database.

Customized ReportA customized report from Transparency Trends

Our hope is these reports will serve to encourage greater foundation transparency by quickly surfacing data that identifies areas in which a foundation is behind its peers in regards to specific transparency indicators. And for those foundations that have already participated, you get a shortcut to your customized report since you will skip the questionnaire and go directly to a report to reveal your strengths and weaknesses, or areas where you may inadvertently be creating blind spots.

And speaking of blind spots, I have been thankful for the "Mirror, signal, blind spot" mantra many times when it has literally saved my life. I can recall several occasions when I've ritually check the blind spot, convinced it was empty, and only because I did the over-the-shoulder check did I avoid a collision. I'm reminded of this particular lesson at the launch of Transparency Trends because perhaps philanthropy needs a way to do the over-the-shoulder check as well. By visualizing both philanthropy's strengths and weaknesses when it comes to greater openness, we can collectively work toward a future with fewer blind spots, more awareness of those around us, and a clear view of what we have learned from the road travelled so far.

Explore Transparency Trends and let me know what you think.

-- Janet Camarena

An Interactive Timeline to Mark Our 75th Birthday? Piece of Cake
March 23, 2016

(Sally Crowley is the communications director for The John R. Oishei Foundation.)

Sally Crowley Head shotOur 75th anniversary had been looming over us here at The John R. Oishei Foundation for about a year. We knew it was coming, and had brainstormed ways to mark it memorably and cost-effectively. It presented us with an excellent opportunity to build more awareness for our Foundation and its long history of supporting the community.

By mid-2015, we had developed a year-long communications plan to create an ongoing “buzz” about turning 75 in 2016. The plan focused on “75 Years of Giving” and included some “usual suspects” such as a kick-off reception, banners, signage, etc.

Probably the most interesting element of our anniversary plan is the interactive timeline that we created for our website’s homepage. We wanted to compile interesting facts to help the media write about us and to arm our board and staff members with key talking points.

We also wanted to acknowledge and honor the people who helped build the Foundation over time. And, we wanted to be “cutting edge” with our tactics to help enhance our image as a leader in digital communications in our region. Rather than starting from scratch, we searched for an existing timeline “widget” that could be integrated into our site somewhat easily.

We found one used by TIME Magazine to tell the life story of Nelson Mandela. We figured, “hey, if it’s good enough for TIME Magazine, it’s probably good enough for us.”

“TimelineJS” is an open-source tool offered by Northwestern University’s KnightLab that allows the “average Joe” (or “Jo” in this case) to create visually rich, interactive timelines. In theory, beginners (like me) can generate a timeline using nothing more than Google Sheets.

In order to use the tool, we had to have a Google account (which we did.) Our IT vendor got us started by placing KnightLab’s Google Sheets template into our Google Drive and setting up a folder for use as an image repository. Once these were in place, all we needed to do was type in dates, headlines and copy for each timeline entry. It was as easy as filling out an Excel spreadsheet. We then uploaded corresponding images to the repository. Happily, this was just a click-and-drag motion. We added the link from each photo into the matching record on the spreadsheet.

To be very frank, the process was a little more difficult and time consuming than I thought it would be. I needed our IT vendor to set things up for me – that was beyond my technical capabilities. Then, they also needed to “take the generated Javascript code provided on the Knightlab website, and arrange the code nicely in our website.” They, in fact, had to help me write that last sentence describing exactly what they did at the end. It seemed like magic to me. I told them, “I have completed the Google Sheet” and two days later, the timeline was up and functioning.

The most time-consuming part was gathering key milestones from our Foundation’s 75-year history. We scoured microfilm at the library. We rifled through boxes of old memorabilia, pulling out relevant newspaper clippings and scanning them -- being careful not to handle them too much for fear of their complete disintegration. We went through our electronic files to pull snippets from media releases, photos of key happenings, etc. The result, SO FAR, is over 100 timeline entries, and the rescue of significant artifacts of our Foundation’s past from the dustbin of history.

One of the coolest characteristics of the timeline is that it is dynamic. I can keep adding things as I have time. And, we can get input from the community. For example, we promoted the timeline on social media, asking folks to try it out and to let us know if we missed anything important. (I knew we’d missed something, since I have not been at the Foundation for 75 years and am, unfortunately, not omnipotent.) Sure enough, I heard back from a staff member -- I forgot the promotion of a colleague. So, I found a photo, uploaded it into Google Drive, went into the Google spreadsheet and added the date and headline. In 5 minutes, the entry was live.

Overall, I’d say the effort was very worthwhile. Feedback has been extremely positive. And, I have to admit: it’s better than I could have imaged.

Take a look. Let us know your thoughts on it and/or share your experiences with anniversary communications and/or interactive timelines!

--Sally Crowley

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About Transparency Talk

  • Transparency Talk, the Glasspockets blog, is a platform for candid and constructive conversation about foundation transparency and accountability. In this space, Foundation Center highlights strategies, findings, and best practices on the web and in foundations–illuminating the importance of having "glass pockets."

    The views expressed in this blog do not necessarily reflect the views of the Foundation Center.

    Questions and comments may be
    directed to:

    Janet Camarena
    Director, Transparency Initiatives
    Foundation Center

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